Lindblad Expeditions
HR Manager, Employee Total Rewards
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WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 21 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
ROLE OVERVIEW
The Employee Total Rewards Manager will oversee payroll, benefits administration, and HR systems across our diverse workforce, including office employees, shipboard crew, and employees at our land-based subsidiaries.
This role balances day-to-day execution with continuous improvement initiatives, ensuring a smooth, SOX-compliant and engaging employee experience.
ESSENTIAL DUTIES
- Manage payroll and benefits operations across the organization, ensuring timely, accurate processing and compliance with regulatory requirements.
- Supervise and support Payroll Administrator, Benefits Administrator, and Payroll & Benefits Specialist, overseeing daily activities, performance, and development while fostering a culture of accountability and collaboration.
- Act as backup support to payroll and benefits, processing payroll and other items as necessary.
- Serve as the primary contact for the HRIS platform (Rippling), supporting end users, troubleshooting issues, running reports, and leading optimization efforts to improve workflows, data quality, and efficiency.
- Conduct new user training, including Rippling training for new hiring managers.
- Work closely with external partners (e.g., PwC, EY) and internal departments to maintain SOX compliance and support audit readiness across HR operations.
- Conduct semi-monthly and quarterly audits around SOX controls to ensure user access and approval workflows are compliant.
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate team member.
- Conduct exit interviews and work with the VP of HR to track trends and suggest improvements based on feedback.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in Human Resources, Talent Management, and Employment Law.
- Perform various administrative and clerical tasks as needed.
MINIMUM QUALIFICATIONS
- 3+ years of HR Generalist experience
- 2+ years of HR experience in a public company, knowledgeable about Sarbanes-Oxley (SOX) compliance
- 2+ years of experience managing direct reports
- 2+ years managing multi-state employment laws for payroll and benefits
- Deep and demonstrable knowledge of HR best practices, employment laws, and regulations
- Strong proficiency in the MS productivity suite, including Word, Excel, PowerPoint, and SharePoint
- Experience managing HR systems
- Strong communication, negotiation, and problem-solving skills
- Outstanding time management and multitasking abilities, with a keen ability to prioritize and meet deadlines
- Comfort and experience in problem-solving within ambiguous situations
- Ability to work independently and collaboratively in a team environment
- Flexibility to work evenings and weekends as needed
- Ability to work onsite in our Belltown, Seattle office 3 days per week
PREFERRED QUALIFICATIONS
- Experience using the Rippling platform
- BA/BS degree preferred
OUR BENEFITS
• Travel benefits for employees and their family
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 2-3 Floating Holiday Options (pro-rated per start date)
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount
COMMUNICATION SKILLS
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.
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