EMR Integrations Manager

About Us:

Ambience is developing the most capable AI systems for healthcare and medicine. As healthcare costs soar to 17.3% of US GDP and a projected shortage of 100,000 physicians within the next decade, the need for AI is critical. Our frontline healthcare workers are overwhelmed, with only 27% of the average clinician's day spent on direct patient care.

Our vision is to equip every healthcare worker with an advanced AI co-pilot. We believe that people, augmented by AI, will enable us to deliver higher quality healthcare at a lower cost, improving the experience for everyone involved.

Headquartered in San Francisco, we have secured $100M in funding from top investors, including Kleiner Perkins, OpenAI Startup Fund, Andreessen Horowitz, Optum Ventures, Human Capital, and Martin Ventures. We collaborate with leading AI experts such as Jeff Dean, Richard Socher, Pieter Abbeel, and AIX Ventures.

Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.

The Role:

We are looking for an EMR Integrations Manager to ensure that your specific clients are guided through our technical setup and receive expert-level support. You will be tasked with guiding up to five concurrent clients through our integrations and providing technical support along the way. You will also help our product and engineering teams work through net new automations and technical integrations related to new products and features.    

What You'll Do: 

• Lead the strategy and execution of integrating Ambience into healthcare organizations' EMR systems.

• Manage five or more concurrent technical deployments of our solution to clients, including integrations and workflow project planning, execution, and technical support. 

• Continuously assess and improve integration methodologies for efficiency and effectiveness, and work with the engineering and product teams on new solutions or support for new features and products.

• Partner with our Care Transformation teammates to create and execute on a comprehensive client journey from end-of-sales to a forever partnership.  Create a white-glove experience for our clients that is specifically informed by their needs and our ability to create lasting value for providers, patients, and administrators.

• Drive excellence and thought leadership for our internal team, creating and trialing new ideas to help us better serve our clients.

Who You Are:

• You have 5+ years of experience in an integrations, technical project management or solutions engineering role at a B2B software company in Healthcare.

• You have 2+ years of experience working for Epic in an integrations-centered role, OR integrating external solutions into Epic via Smart on FHIR integrations.

• You are an exceptional oral and written communicator with a track record managing successful client-facing integration projects.

• You are able to manage several concurrent projects with multiple stakeholders at the same time, prioritizing the highest leverage areas across each to ensure success.

• You have experience managing ambiguous and complex environments in healthcare and solving difficult problems using first-principles thinking.

• You thrive in a mission-driven, entrepreneurial environment, valuing collaboration, kindness, and effective decision-making in high-complexity situations. 

• You have demonstrated the ability to own the execution of ideas from inception to successful outcomes, coordinating internal and external stakeholders through proactive communication.

Pay Transparency

The base compensation for this role is approximately $117,000–$166,000 per year, excluding equity or bonus targets. We’ve intentionally allocated a wider range so that candidates have more flexibility to choose the desired cash/equity split that works for them. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create.

Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate.

Being at Ambience: 

• An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients

• Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach

• Work alongside a world-class, diverse team that is deeply mission aligned

• Ownership over your success and the ability to significantly impact the growth of our company

• Competitive salary and equity compensation with benefits including health, dental, and vision coverage, paid maternity/paternity leave, quarterly retreats, unlimited PTO, and a 401(k) plan