As an Engineering Manager, you will lead and mentor a team to develop a secure payments platform, collaborate on product roadmaps, and ensure software quality while participating in on-call rotations.
Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
Summary/Responsibilities:
The Consumer Payment Portal team's mission is to create intelligent solutions for customers to easily pay down financial obligations. As an Engineering Manager, you'll lead and technically guide a team of engineers focused on developing and extending our payments platform infrastructure for safe, secure, and consistent financial transactions. You'll collaborate with payment processing partners to identify new workflows, offering consumers more options like alternative payment methods or flexible scheduling. This role also involves working closely with UX, Design, and Experimentation teams to build a seamless front-end web experience, enabling easy payments and account management. The Engineering Manager defines and executes the product roadmap, mentors the team, and participates in a 24/7 on-call rotation.
Essential Duties and Responsibilities:
- Lead and manage a team of engineers to deliver high-quality software products.
- Work closely with product managers, designers, and other stakeholders to define and execute on the product roadmap.
- Mentor and develop team members.
- Conduct regular 1:1s with team members to provide feedback, coaching, and development opportunities.
- Drive progress based on individual strengths and weaknesses.
- Lead with empathy and foster a positive and supportive team environment.
- Responsible for recruiting, leading, developing, and growing the engineering team.
- Work with the team to identify and solve technical challenges.
- Ensure that the team is following best practices for software development.
- Keep up-to-date on the latest technology trends.
- Work with other Engineering Managers to ensure that the team is well-coordinated and aligned with the overall company goals.
- Participate in the 24/7 on-call rotation, providing timely response and resolution to production issues.
Qualifications:
- Bachelor’s degree in Computer Science or related field or equivalent work experience
- 7+ years of experience in software engineering.
- 4+ years of experience managing others.
- Strong technical skills and experience in one or more programming languages.
- Experience working with Agile development methodologies.
- Excellent communication, interpersonal, and leadership skills.
- Passionate about building high-quality software products.
- Ability to work independently and as part of a team.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.
Our Dedication to Diversity & Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Top Skills
Agile Development Methodologies
Programming Languages
Similar Jobs at TrueML
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
Support Legal, Audit, and Compliance operations remotely by administering the CLM (Ironclad), triaging requests via Jira/Gmelius, maintaining contract metadata, assisting vendor invoicing and budget tracking, and documenting processes to drive automation and improvements.
Top Skills:
ConfluenceExcelGmeliusGoogle DriveGoogle SheetsGoogle WorkspaceIroncladJIRAMicrosoft 365
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
As a Senior DevOps Engineer, you will enhance our cloud-native infrastructure, manage IaC with Terraform, and optimize CI/CD processes, focusing on AWS and Kubernetes operations.
Top Skills:
ArgocdAWSGithub ActionsGoHelmKubernetesPythonTerraformTypescript
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
Seeking a Quality Engineer to ensure software excellence by testing and leveraging AI tools. Responsibilities include conducting tests, documenting bugs, and contributing to Agile sprints while transitioning to automated testing.
Top Skills:
GeminiGithub CopilotJavaJavaScriptJIRAPythonTypescript
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
