Engineering Manager, Trust & Safety Foundations

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Netflix continues to innovate, with our consumer products now including new verticals such as Games, Live and Ads, and we are evolving our solutions to support the unique needs of additional consumer facing solutions, reflecting unique requirements for foundational solutions that combat a multitude of fraud and abuse across the ecosystem.

The Trust & Safety Foundations team is a new team, growing from the current set of engineers that work in this space today. It’s chartered to empower our Trust & Safety organization with robust, scalable and transparent foundations. The team delivers operational excellence, reliable decision systems, and actionable data, so every T&S initiative is effective, trustworthy and resilient. This team is made up of security software engineers, security analytics engineers, machine learning engineers and data engineers.  As a leader of this team you will help shape the team charter and the future of Trust & Safety at Netflix, driving clarity on the future requirements and innovations needed to stay ahead of adversaries. Trust & Safety works across many security domains, including account fraud, distributed denial of service, content theft, piracy and safety concerns related to interactive experiences with our consumers. 

Some areas this team focuses on include the following:

• Operations & observability: Maintain and improve observability, metrics, SLOs, and documentation for high reliability of T&S services. 

• Decision health: Ensure the integrity, accuracy, and auditability of T&S decision systems and workflows. 

• Self serve enablement: Build and maintain tools and configurations to empower teams to manage T&S systems safely. 

• Quality & testing: Establish rigorous testing frameworks to guarantee the safety and effectiveness of changes.

• Data foundations: Design and maintain data schemas and ETL workflows to enable insight and innovation. 

Desired skills and background

• Strong communication skills, with an ability to translate detailed technical concepts or business context to those not as closely involved

• Experience working on highly cross functional projects, spanning internal and external stakeholders

• Experience working directly on consumer products, understanding trade offs between security and user experience 

• Experience managing and growing a combination of early career and tenured software engineers in a highly dynamic environment

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.