EverPro - Sales Training and Development Manager

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. 

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ 

We are looking for a Sales Training and Development Manager to focus on our EverPro solutions. 

We are seeking an experienced and dynamic Sales Trainer to join our team. This role will be pivotal in driving sales performance and productivity through the development and execution of strategies that support our sales team. The ideal candidate will have a proven track record in sales training and development, sales enablement, a deep understanding of sales processes, and exceptional leadership skills. 

Responsibilities: 

• Training & Development: Design, deliver, and manage training programs for the sales team, including onboarding, skills development, product knowledge, and sales techniques. 

• Content Creation: Collaborate with marketing and product teams to create effective sales tools and resources, such as presentations, case studies, sales playbooks, and competitive intelligence materials. 

• Sales Process Optimization: Analyze sales processes and performance metrics to identify areas for improvement. Implement best practices and tools to enhance sales efficiency and effectiveness. 

• Technology Management: Evaluate, deploy, and manage sales enablement technologies and tools, such as CRM systems, sales engagement platforms, and analytics tools. 

• Performance Metrics: Develop and monitor key performance indicators (KPIs) to measure the effectiveness of enablement programs and make data-driven recommendations for improvements. 

• Cross-Functional Collaboration: Work closely with sales leadership, marketing, product management, and other stakeholders to ensure alignment and support for sales initiatives. 

• Coaching & Mentoring: Provide ongoing coaching and support to sales representatives to help them achieve their targets and professional growth. 

• Feedback Loop: Establish mechanisms for collecting feedback from the sales team on enablement tools and training programs. Continuously refine and improve based on input and results. 

• Offsite Training Programs and Events: Plan and execute any training programs and events that require in person involvement; including Sales Kickoff Events and travel on an as needed basis. 

Skills and Experience needed for success in this role: 

• Bachelor’s degree in Business, Marketing, or a related field. Advanced degree or certifications in sales enablement or training is a plus. 

• Proven experience (4+ years) in sales enablement, sales training, or a related role, with a track record of driving sales performance. 

• Strong understanding of sales processes, methodologies, and best practices. 

• Excellent communication, presentation, and interpersonal skills. 

• Ability to analyze data and use insights to drive decision-making and strategy. 

• Experience with sales enablement tools and technologies (e.g., CRM systems, sales engagement platforms). 

• Demonstrated leadership skills and the ability to influence and motivate a team. 

• Highly organized with strong project management skills and attention to detail.