Executive Program Manager

Job Description SummaryIn this role, the Executive Program Manager will drive overall client satisfaction by providing business & program management leadership for the GEHC Client structured partnership working in close alignment with the Account Executive, extended account teams, Regional Finance team & others. This position is responsible for managing the success of the relationship with The Client by overseeing the successful implementation, management, and optimization of the GEHC patient monitoring system. The position provides the client with a single point of contact for comprehensive execution of all contractual deliverables across equipment, digital solutions & service, maintaining high level of customer satisfaction while driving up overall revenue, profitability, and clinical outcomes over the lifecycle of the partnership. The position requires strategic leadership, deep healthcare technology expertise, and exceptional stakeholder management.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities:

Establish program governance, critical implementation and operational processes, and templates to manage and monitor the overall project deliverables, ensuring they meet the Customer requirements and are fully risk assessed.

Implement robust processes and formal reporting arrangements in which to track and monitor project outcomes against the agreed plans and agreements between GEHC and the customer i.e. KPI metrics, project and operational risk, cost and program reports, variation process / control, etc.

Coordinate with IT and clinical teams to integrate GEHC solutions with existing systems (e.g., EHR, Central Monitoring Units), leveraging near real-time data to enhance patient care.

Establish both internal and external operational mechanisms to manage long-term project liabilities and profitability to ensure safety, quality, and profitability objectives for the program are met.

Organize and support program/technical/operational reviews with customer and generate regular program updates for internal management.

Primary customer interface to GEHC for all matters relating to the Partnership agreement, and building a long term, strategic alliance with all levels of the Customer to add value.

Function as customer advocate to internal management, maintaining cognizance of all program issues. Work closely with other GEHC businesses and account management teams to ensure clear communication throughout the enterprise.

Develop and deliver training programs for clinicians and staff to ensure effective use of GEHC patient monitoring systems

Lead change management initiatives to drive adoption, addressing resistance and ensuring alignment

Proactively identify patient monitoring workflow opportunities and build consultative programs to solve challenging problems

Provide support to Project teams in identifying and reviewing contractual Terms and Conditions, identifying potential operational risks in implementing and delivering the Contractual commitments.

Required Qualifications

• Bachelor’s degree
• Minimum of 8 years of enterprise program management experience, both in Healthcare or Public and Private Partnership Projects and Operational or Service leadership roles.
• Solid healthcare IT acumen & strong analytical skills with knowledge of healthcare service lines, P&L centers, balance sheets, capital & operational planning in a Healthcare setting.
• Proven project and portfolio management skills. Experience in successfully delivering Public and Private Partnership / Managed Equipment Service projects operationally.
• Experienced in communication with all levels of internal and external customer organizations, including upper management and leading cross-functional and customer / supplier teams.
• Proven record in developing strong customer relationships, with excellent networking, facilitation, and negotiation skills.
• Experience with managing resources, conflict resolution, problem solving, understanding of budgets and other related project management techniques.
• Excellent verbal and written communication skills with ability to communicate complex business issues in a clear and concise manner.
• Experience anticipating challenges or roadblocks and successfully mitigating those risks while achieving desired outcomes for client and GEHC.
• Proficiency in project management methodologies (e.g., PMP, Six Sigma, LEAN); PMP certification is a plus but not required.
• Must be willing to travel 30% nationally.
• Experience with clinical workflows and technology as it relates to the patient monitoring and remote monitoring space

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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For U.S. based positions only, the pay range for this position is $125,600.00-$188,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Application Deadline: May 28, 2025