Field Engineer 2 South MS

Job Description SummaryThe Field Service Engineer 2 performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The Field Service Engineer 2 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works independently to trouble shoot and perform moderately complex repairs on assigned equipment. Independently performs and leads equipment installations in one or more modalities. Responsible for driving customer satisfaction through Service Excellence.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities:

• Diagnose equipment problems and recommend necessary repairs/services
• Provide accurate and timely feedback to customers and GE personnel
• Ensure excellent communication between the customer, sales, marketing and manufacturing departments
• Ensure all field engineering activities are carried out in compliance with regulatory and quality systems
• Establish effective working relationships with customers and GE personnel
• Contribute to training sessions for new employees
• Develop and maintain an adequate level of knowledge regarding GE products, software, test equipment, service tools, etc., so as to be able to effectively support the customer base
• Undertake continuous improvement projects which lead to improved customer satisfaction and business profitability
• Demonstrates ownership by being accountable for results and takes initiative to solve problems.

Required Qualifications

• Associates degree, Bachelor’s degree, military education in Electrical Engineering, Biomedical Engineering, Mechanical Engineering/ or High School Diploma/GED with 6+ years of experience servicing electrical equipment. 

• 3+ years of experience servicing Medical Imaging equipment
• Ability to commit to the safety and quality standards set by GEHC
• Effective interpersonal skills and ability to communicate well both verbally and in writing
• Excellent analytical skills
• Self-motivated to learn new tasks quickly
• Computer literacy (Microsoft Office Suite)
• Availability to work flexible hours and for rotating on call schedule

• A valid driver's license with no restrictions

Desired Qualifications

• Experience in two or more Imaging modalities and Multi-Vendor experience • •

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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We will not sponsor individuals for employment visas, now or in the future, for this job opening.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.