FP&A Analyst

About Broadvoice | GoContact

At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues.  

Our holistic approach to CX sets us apart in the market. We don’t just provide software. We offer a proven CX framework backed by hands-on support. And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos.  

Every role in our company contributes to our mission of providing and creating exceptional experiences. Whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. Collaboration, innovation, and a shared commitment to excellence define our culture.  

POSITION SUMMARY

We are seeking an FP&A Analyst to help drive financial planning and analysis across the organization. Reporting to the Senior Director of FP&A, this role will be a key finance partner to leadership with a focus on Revenue operations, providing insights and guidance that influence decision-making and business performance. The ideal candidate is highly analytical, thrives in a fast-paced environment, can tackle ambiguity and is eager to collaborate across teams.

KEY RESPONSIBILITIES

• Serve as a strategic financial partner to Revenue operations and other business leaders.
• Support in development and management of the company’s annual budget and quarterly forecast process.
• Conduct in-depth variance analysis to explain deviations against budgets, forecasts and prior periods.
• Partner with cross-functional teams to ensure alignment of budget inputs with company strategy.
• Support month-end close by reviewing results, identifying unusual trends, communicating and resolving issues.
• Track, analyze, and evolve key performance indicators (KPIs) with emphasis on SaaS metrics.
• Provide clear, data-driven insights and recommendations to senior leadership.

QUALIFICATIONS

• 3+ years of FP&A experience, in a SaaS technology company.
• Bachelor’s degree in finance, Accounting or a related field; MBA, CPA, or advanced degree preferred.
• Strong financial modeling and business planning expertise, with a proven ability to translate insights into action.
• Demonstrated success managing multiple priorities in fast-paced, ambiguous environments.
• Excellent communication and presentation skills; ability to simplify complex concepts for executive stakeholders.
• Collaborative mindset with experience leading cross-functional initiatives in a global environment.
• Systems expertise—knowledge of ERP tools (e.g., NetSuite) and revenue reporting systems (e.g., Rev.Io).
• Data-driven mindset; knowledge of SQL or similar querying languages is a plus.
• Multilingual skills (Spanish or Portuguese) strongly preferred.

WHY BROADVOICE

🚀 Grow Your Career

Whether you’re interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.

🏡Enjoy Flexibility

We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.

🤝 Community & Culture

Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.

🌟 Make an Impact

With us, your ideas are heard, and your work is meaningful. As a member of our team, you’ll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice’s future.

Are you ready to join a passionate and talented team to build the future of Broadvoice?

If you’re a strategic thinker, a collaborative, and have a talent for driving impactful results, we’d love to meet you! Apply now to become part of a forward-thinking company that’s growing and empowering its people across all roles and departments.