Babylist
Fulfillment Operations Supervisor, Day Shift
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Who We Are
Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.
Our Ways of Working
Our Fulfillment Center team works on-site to support our physical operations and plays a vital role in delivering the Babylist experience.
Our partner teams are distributed remotely across the U.S., Canada, and Mexico. To foster strong relationships, we meet in person at least twice a year—once as a company and once within our departments. Whether in person or remote, we show up consistently, stay focused on our purpose, and deliver results—together, from anywhere.
What the Role Is
Babylist is looking for a Fulfillment Operations Supervisor, Day Shift for our brand-new fulfillment center in Commercial Point, Ohio! We're seeking a hands-on leader to guide a team of warehouse associates with energy and precision during our day shift operations. You’ll be responsible for executing day-to-day fulfillment workflows, leading and coaching your team, and maintaining a safe and productive environment.
In this role, you'll assist with hiring and training, ensure operational excellence, and support continuous improvement across inventory movement, order fulfillment, and value-added services like kitting. If you're passionate about leading by example and building a strong team culture on the floor, we’d love to hear from you!
This role is expected to be onsite Monday - Thursday from 7:00am - 5:30pm
Who You Are
- Experienced Leader: You bring 5+ years of management experience and 3+ years in warehouse or fulfillment center operations, ready to take charge and inspire your team
- Operational Expert: You excel at streamlining processes, solving challenges, and driving efficiency in high-energy environments
- Team Builder: Creating and leading training programs, implementing SOPs, and fostering a positive, growth-focused culture is your specialty
- Exceptional Communicator: You motivate teams with clear, impactful communication and thrive in collaborating with diverse stakeholders
- Problem Solver: Data-driven and resourceful, you identify issues, analyze challenges, and deliver smart, effective solutions
- Safety Champion: Protecting your team is a top priority, with a strong track record of enforcing safety protocols and maintaining secure workplaces
- Adaptable Innovator: Change doesn’t scare you—you embrace it, adapt quickly, and lead your team through it with confidence
- Tech-Savvy Professional: From WMS to ERP systems, you know how to leverage the right tools to optimize workflows and boost performance
- Employee Relations Aware: You've had exposure to managing employee relations issues, documenting incidents, and collaborating with HR or leadership to maintain a fair, inclusive workplace
- Kitting Knowledgeable: You have direct experience overseeing or supporting kitting processes—ensuring that product assembly lines run smoothly, accurately, and with minimal downtime
How You Will Make An Impact
- Optimize Operations: Streamline processes, eliminate delays, and maximize resources to boost efficiency and performance
- Develop High-Performing Teams: Leverage your expertise in training and SOP creation to ensure consistency and elevate team growth
- Drive Results: Monitor staffing levels, engage the team, and foster continuous improvement to meet and exceed productivity goals
- Support Employee Relations: Address minor employee relations concerns, document performance or conduct issues, and collaborate with leadership or HR when escalation is needed
- Oversee Kitting Activities: Monitor kitting production, ensure proper staffing and material flow, and maintain product quality and assembly accuracy
- Ensure Quality & Safety: Maintain top-tier standards, reduce risks, and deliver high-quality service that delights our customers
- Cultivate a Positive Culture: Build a collaborative, motivated team by resolving conflicts, encouraging feedback, and welcoming innovation
- Enhance Communication: Establish clear channels within your team and across departments, driving alignment and shared success
- Lead Strategically: Inspire your team to achieve ambitious goals with vision, precision, and leadership excellence
Physical Requirements
While this role involves leadership and oversight responsibilities, it also requires regular physical presence and activity on the fulfillment floor. Physical expectations include:
- Ability to stand and walk for extended periods (up to 10–12 hours per shift) with scheduled breaks
- Ability to walk the floor extensively, averaging 10,000+ steps per day
- Ability to lift and move items up to 20 lbs occasionally throughout the shift
- Comfort with pushing, pulling, bending, twisting, and performing repetitive motions as needed to support team operations
Why You Will Love Working At Babylist
- We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues
- We build products that have a positive impact on millions of people’s lives
- We work at a sustainable pace which means work/life balance is a real thing here
- We believe technology and data can solve hard problems
- AI plays a meaningful role in how we work, create, and scale—intentionally embedded in our tools, systems, and decision-making to support innovation and real impact
- We believe in exceptional management
- We offer competitive pay and meaningful opportunities for career advancement
- We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
- We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning
Babylist takes a market-based approach to pay. Your actual base salary will depend on factors such as your skills, qualifications and experience.
The estimated pay range for this role is $60,590.00 - $78,000.00
In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
Applications for this role will close on Sunday, July 20th. Be sure to apply by then to be considered.
Important Notices
Interview Process & Data Use
To support a fair and consistent hiring process, Babylist uses AI to transcribe all interviews. Transcripts are confidential and used solely for evaluation purposes, in accordance with data privacy laws such as CCPA and GDPR. By applying, you acknowledge and consent to this use.
Official Communication
All communication regarding your application will come only from the Babylist Talent Team via an @babylist.com email address. We will never request payment, banking, or personal financial information at any stage of the hiring process. Be cautious of outreach from non-company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. To verify opportunities, visit our official careers page.
Friends or Family at Babylist?
Babylist is committed to fairness and equal opportunity at every stage of our hiring process. In line with our conflict of interest policy, applicants must disclose any family or close personal relationships with current Babylist employees. This helps ensure unbiased hiring decisions and a positive work environment.
SMS Consent
As part of the process, you may have the option to receive text message updates about your application or interview scheduling. Opting out will not affect your application status—communication will continue via email or phone. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for more information.
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