Funeral Director Associate

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

JOB RESPONSIBILITIES 

• Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
• Adheres to all Company and Regulatory requirements
• Cares for the deceased in a respectful manner while performing a variety of tasks which may include:
  • Removals and transfers
  • Lifting of deceased human remains
  • Dressing and casketing
  • Coordinating and assisting with funeral service and visitation
  • Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
  • Setting of chairs and the removal, proper care and storage of these items
  • Removals and transfers
• Assists with funeral services by:
  • Coordinating the parking of cars
  • Ushering
  • Driving funeral vehicles
  • Assisting at chapel and church services
  • Assisting at the cemetery
  • Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
  • Setting up chairs and the removing, properly caring for and storing of these items
  • Participating at special functions
• Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:
  • Documentation
  • Stationery
  • Information on insurance, health benefits and pension,
  • Pre-arrangements for next of kin
• Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
• Assists with general office duties such as preparing reports as needed
• Assists with the maintenance of vehicles, the facility and property; receive caskets and other funeral home supplies as well as place into inventory and carrying out any other responsibilities that may be reasonably delegated by management 
• Answering phones, preparing reports as necessary and participating in staff meetings
• Performs other duties as assigned

MINIMUM Requirements

Education

• High School diploma or general equivalency degree (or diploma)
• Currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science

Experience

• Typically requires 6 months of previous work experience in a customer service role

Knowledge, Skills and Abilities

• Good driving record and valid driver’s license
• Previous customer service and/or sales experience would be a definite asset
• Knowledge of computers and some software would be an asset, or willingness to learn
• Above average communication skills
• High level of compassion and integrity
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented
• Professional and team player

Work CONDITIONS

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Professional Dress is required when in contact with families 

• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

• Working beyond “standard” hours as the need arises
• Travel up to 25%

Pay:

• $24.00 - $39.00

Benefits:

• Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program