Head of Sales

Head of Sales

North- Remote

Let’s go North, together. 

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Job Summary 

We are transforming how businesses manage risk in the fast-moving world of payments through the development of a new risk management platform. Our platform helps payment solutions providers and financial institutions navigate complex risk and operational challenges through automation, advanced data, real-time analytics, and intuitive workflows leveraging state of the art machine learning and agentic AI.

The platform is designed to protect the entire payment lifecycle end to end, from intelligent onboarding through sophisticated fraud and money laundering detection, enabling confident decisions on individuals, transactions, and entities at scale. This technology not only safeguards transactions but also unlocks growth by giving customers the confidence to move faster.  Joining the team means working with a group of innovators focused on defending the financial ecosystem from criminals and malicious actors.

What you'll do:

• Develop and own the sales strategy for the initial go to market phase of the product suite. 

• Drive new business through direct sales, outbound efforts, and partnerships. 

• Build and manage the sales pipeline, from prospecting to close, ensuring accuracy in forecasting. 

• Collaborate with marketing to align messaging, lead generation, and campaigns. 

• Develop and implement scalable sales processes, strategies, and playbooks to foster business growth and achieve sales targets. Establish key performance metrics for monitoring progress.

• Work directly with customers to understand pain points and shape product direction by acting as a commercial voice in the product roadmap, translating global market feedback into actionable insights for the Product and Engineering teams. 

• Represent the company at industry events and in strategic partnerships.

• Recruit, develop, and manage a high performing sales team as sales grow

• Partner with the broader North sales organization to demonstrate the ways in which the risk management suite can augment existing processes.

What we need from you:

• 7+ years of B2B sales experience, selling AI/ML - driven solutions or technical platforms, with an ability to articulate complex algorithmic value propositions to non-technical buyers. 

• Bachelor’s degree preferred, high school diploma or equivalent required

• Minimum 3 years in leadership or team-building roles

• Experience in remote global sales team leadership across various time zones 

• P&L responsibility experience and managing a sales budget for a sales organization

• Experience building or scaling sales operations in a startup or high-growth environment

Additional Information: 

Direct Reports: 2-5 

Travel Requirements: Up to 30% 

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Education Assistance

• Paid Maternity & Paternity Leave

• Mental Health Support & Well-Being Program

• Company-funded Lifestyle Spending Account

Base Salary Range: $110,000 - $130,000 plus commission

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Who we are: 

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. 

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website: north.com