Head of Strategic Partnerships, North America

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Regional Head of Strategic Partnerships is a Leadership role in regional structure with direct reporting line towards Revenue Director, and indirect reporting line towards Director of Strategic Partnerships Recruitment, Director of Strategic Partnerships Development. 

The main goal for this role is to act as a key contact for strategic partnerships in the region, lead, drive and ensure execution of Strategic partnership regional strategies and alignment between the HQ and regional directions, With his/her team,  extend the reach of Infobip to target ICPs in dedicated region; extend exposure; increase number of use cases and accelerate GTM while at the same time enriching mobile communication capabilities on the Partners side.  

This role the final accountable for assigned sales and profit goal for Strategic partnerships in the respective region , and successful project management of the significant regional partnerships that will improve company’s gross profit but also the positioning and recognition on the market.  

Main Tasks & Responsibilities:

• Leads the process of acquiring new partners (global or local/regional) in alignment with HQ and regional sales management. Signs new platform integration partnerships and actively manages existing partnerships with a goal to grow, monetize and expand them according to defined revenue/gross profit goals.  

• Works with Global Strategic Partnerships team to define a list of regional partnerships 

• Develops local relationship with Partners and facilitates other internal teams to do so when needed. 

• Partner relationship management (in Sales force) – all data related to Partnerships is accurately inserted in CRM system 

• Organizes Partnership related events and drives similar initiatives/activities related to improvement of Infobip’s relationship with the partners. 

• Manages the entire sales cycle and acquires new customers from an assigned set of named prospects through direct sales.  

• Enables acquisition of new customers through management of Partnerships and collaboration with Infobip’s Sales representatives on all relevant markets where our Partner operates.  

• Develops high value relationships at the Executive level with customers and partners  

• Demonstrates market expertise and a deep understanding of customer’s organization to drive customer decisions toward company’s solutions and products 

• Ensures the sales approach and go-to-market activities within the region differentiate Infobip Solutions to the client by providing a consultative, expert approach, leading with market insight, thereby providing significant value within the sales engagement 

• Assists in brand/market awareness and opportunity development by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels and PR activities 

• Facilitates activities between clients, sales organization, market planning, customer operations and executives to complete strategic selling process 

• Ensures a seamless transition of customer responsibility to the CSMs following a successful implementation.  

• Provides inputs to the PO and Marketing teams about the vertical they are covering, organizes and defines use cases; scales the new processes and approach towards vertical to sales teams in the assigned region or on a global level.  

• Develops and implement effective account/territory plan strategies to provide focus and maximize revenue growth. 

• Works closely with market planners/business leaders to coordinate strategy in the region and ensure the voice of regional  

• markets. 

• Learn as you grow – starting from an onboarding program to internal education, training resources, e-learning, to external education -- we invest heavily in employee learning and development.

• Awesome clients – We serve and partner with most leading mobile operators, OTTs, brands, banks, social networks, aggregators and more. You can look forward to working with the likes of Vodafone, WhatsApp, Uber, and many more.

• Great environment – Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.

• Connect globally – Work with Bippers, teams, and partners from all over the world. We put the “global” in globalization.

• Opportunity Knocks. Often. – Being a part of a growing company in a growing industry, we challenge you to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

• Never a dull moment – We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.

Salary Range: $170,000-$225,000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This position also has the opportunity for higher earning potential based on a variable compensation plan.

Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.