The Head of Technology will define and execute the technology strategy, lead technology transformations, ensure compliance, and manage teams to support growth in mortgage lending.
EPM is growing, and we are seeking a Head of Technology with demonstrated mortgage industry experience to join our team. You will be responsible for defining and executing the company’s technology strategy within a regulated mortgage lending environment, including artificial intelligence, automation, and offshore delivery models, to support scalable growth, regulatory compliance, and exceptional borrower and employee experiences. The ideal candidate is a senior technology leader with deep, hands-on experience supporting mortgage operations and systems, strong regulatory and security acumen, and a proven ability to modernize platforms while building and managing high-performing onshore and offshore teams. If this sounds like you, apply today!
Key Responsibilities
- Develop and execute a long-term technology roadmap aligned with business strategy, growth objectives, and mortgage market trends.
- Lead the adoption of artificial intelligence, automation, and modern technologies, ensuring strong governance, data integrity, security, and regulatory compliance.
- Design, scale, and oversee offshore technology and operational support teams, including governance models, performance metrics, and integration standards.
- Provide senior leadership and oversight of all technology functions, including IT infrastructure, engineering, data, analytics, and information security.
- Oversee core mortgage technology platforms, including LOS, CRM, pricing engines, servicing systems, and secondary market tools.
- Ensure technology systems are secure, scalable, resilient, and optimized to support volume fluctuations, cycle time reduction, and quality improvement.
- Establish and enforce technology governance, standards, and best practices across the organization.
- Own cybersecurity strategy, data privacy controls, and disaster recovery and business continuity planning.
- Ensure compliance with applicable mortgage and financial regulations, including CFPB, GLBA, SOC, and state and federal requirements.
- Partner with Risk, Compliance, Legal, and Audit teams to ensure audit readiness and ongoing regulatory adherence.
- Lead enterprise data strategy, analytics, and reporting capabilities to support decision-making and performance management.
- Manage technology budgets, vendor relationships, offshore delivery costs, and service-level agreements to ensure strong return on investment.
- Additional responsibilities as assigned due to business needs.
Qualifications & Skills
- Bachelor’s degree in Computer Science, Information Systems, or a related field is required; an advanced degree (MBA or MS) is preferred.
- 10+ years of progressive technology leadership experience, including senior leadership roles.
- 5+ years of experience in mortgage lending or financial services required.
- Demonstrated experience leading large-scale technology transformations, system integrations, and modernization initiatives is required.
- Proven experience implementing artificial intelligence–driven solutions, automation platforms, and data-driven technologies in regulated environments is required.
- Demonstrated success building and managing offshore or globally distributed technology teams is required.
- Deep knowledge of cybersecurity, cloud infrastructure, enterprise architecture, and data governance is required.
- Strong executive communication skills with the ability to translate complex technical concepts into business impact are required.
About EPM
Founded at the height of the mortgage crisis in 2008, EPM has rapidly evolved into one of the leading mortgage lenders in the U.S. Our vision is clearto live in a world that everyone has the opportunity for the American Gift. We strive to offer top-tier financial services, exceptional communication, and unwavering assistance to our clients. Our goal is not only to facilitate homeownership but also to empower individuals and families through informed financial decisions, by closing one loan perfectly at a time.
Headquartered in Atlanta, GA, EPM is licensed in 50 states and provides an array of lending resources such as Conventional, FHA, VA, 203K, Reverse, and USDA loans. Additionally, we are proud to be a trusted Seller/Servicer for Fannie Mae, Freddie Mac, and Ginnie Mae, ensuring that our clients have access to reliable and competitive financing options.
EPM is an equal opportunity employer committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Candidate Acknowledgment Statement
By clicking "Apply for this Job," I acknowledge that I have reviewed, understand, and agree to the terms outlined in the linked EPM Legal Statement and Application Addendum.
Top Skills
Artificial Intelligence
Automation
Cloud Infrastructure
Cybersecurity
Data Governance
Enterprise Architecture
Mortgage Systems
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