Manage import documentation and customs clearance, liaise with customers and government agencies (CBP, PGAs), trace and reroute shipments, ensure regulatory compliance, handle accounting and confidential information, and support cross-functional teams.
This is a remote role that follows a Monday through Friday, 8:00AM to 5:00PM Eastern Standard Time schedule.The primary responsibility of this position is to process and integrate customer data, assisting with the movement of goods between international borders.Job Description:
Ready to join our team?
A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays and promote flexibility in your work environment to assure a positive integration of work and life.Disclaimer:The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Serves as the customer service liaison between the company and the customer(s)
- Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
- Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs.
- Traces shipments and re-routes freight accordingly.
- Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
- Prepares import documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
- Cross-trains in additional responsibilities.
- Handles confidential information.
- Has experience specific to client submission requirements and clearance of specific commodities
- Opens files, enters notes, information and document requests in corporate systems
- Reviews documentation or issues documents to meet government regulations and carrier regulations
- Convert and verify shipment weight, volume and foreign currency
- Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed
- Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
- Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
- Maintains communication with customers, carriers and vendors
- Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
- Coordinates pick-ups and invoices files
- Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
- Handles accounting processes accurately and in a timely manner
- Performs additional duties as assigned by management.
Required Qualifications:
- High school diploma/GED
- Proficiency in Microsoft Excel i.e. mapping, pivot tables, etc.
- 3+ years of experience keying entries
- Previous experience working for a Customs Brokerage
Ready to join our team?
A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays and promote flexibility in your work environment to assure a positive integration of work and life.Disclaimer:The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
Excel
Similar Jobs
Logistics • Transportation
The Import Specialist II processes customer data and import documentation, serves as a liaison between the company and customers, and ensures compliance with customs regulations.
Top Skills:
Customer Data ProcessingCustoms BrokerageDocumentation PreparationRegulatory Compliance
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills:
CybersecuritySaaS
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead engineering teams to build systems powering Coinbase's institutional products, collaborating with cross-functional teams and managing projects to enhance onboarding and activation journeys.
Top Skills:
DockerGoPostgresRuby on RailsRubySinatra
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
