Innovation Showcase - Platform Specialist

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.

We are seeking a talented Platform Specialist to join our Innovation Showcase team. This role plays a crucial part in supporting Sales Engineers (SEs) and Account Executives (AEs), maintaining and upgrading critical demos, and managing SE demo accounts. The ideal candidate will have strong technical expertise in Snowflake, combined with experience in CI/CD, GitHub/GitLab workflows, and ideally DataOps.Live. You will help ensure the smooth operation, automation, and scalability of internal and customer-facing technical assets used in sales cycles.

As part of the Innovation Showcase Team in the Sales Engineering organization, this position focuses on technical maintenance, automation, and ongoing support to ensure SEs have reliable, secure, and optimized demo environments and content.

• Maintain, upgrade, and troubleshoot existing demos to ensure high availability, performance, and relevance.

• Develop and manage CI/CD pipelines to automate demo deployment, testing, and updates.

• Utilize GitHub and GitLab for version control, branching strategies, and collaborative development workflows.

• Contribute to DataOps.Live pipelines and orchestration to streamline demo provisioning and synchronization with Snowflake environments.

• Ensure proper documentation and update guides for demo maintenance, automation scripts, and usage.

• Enforce security and compliance standards to ensure demo environments adhere to internal policies.

• Test and enforce demo standards for Snowflake Certified content to maintain consistency and quality.

• Support and foster SE community submissions, ensuring contributions align with best practices and demo guidelines.

• Provide support to SEs for technical issues related to demo content, ensuring they have the resources and tools necessary for successful engagements.
  

• 5+ years of experience in technical support, system maintenance, or demo content management.

• Strong Snowflake expertise, with experience in Snowflake configurations, account management, and performance tuning.

• Experience with CI/CD concepts and tools (GitHub Actions, GitLab CI, Jenkins, or similar).

• Proficiency in Git-based workflows, including branching, merging, and managing repositories for shared demo assets.

• (Nice to have) Hands-on experience with DataOps.Live, or similar data orchestration and automation platforms.

• Strong SQL expertise, including complex query writing, optimization, and performance tuning.

• Experience in data engineering, developing data pipelines, transformations, and data lake architectures.

• Hands-on Python scripting experience for automation and system maintenance.

• Excellent communication skills, with the ability to create technical documentation and support materials.

• Organized and detail-oriented, able to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
  

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

The application window is expected to be open until January 22, 2025. This opportunity will remain posted based on business needs, which may be before or after the specified date.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com