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Position Summary
Are you an empathetic, high velocity seller who is more motivated by building trust than by applying pressure? Do you thrive on turning a prospect's anxiety and confusion into clarity and peace of mind?
Heard is seeking a Sales Consultant to guide Health and Wellness Professionals through one of the most stressful parts of their journey: the business of private practice. Our prospects are experts in their clinical field but are often brand new to finance, overwhelmed by taxes, and fearful of "doing it wrong."
Your role is not to hard-sell, but to act as a calm, trusted advisor. You will be the first point of contact that embodies our core value: to handle the finances so Health and Wellness Professionals can focus on what they do best—helping their clients.
What You'll Do: Key Responsibilities
- Conduct scheduled, 30-minute video consultations with therapists to understand their unique business needs and personal financial situations, 8+ a day.
- Skillfully diagnose complex prospect situations (e.g., multi-state practices, mixed W2/1099 income, pre-existing CPA relationships) and tailor a clear, simple solution.
- Present Heard’s all-in-one platform with confidence, focusing on the core outcomes of peace of mind, time savings, and financial clarity.
- Effectively manage a high-velocity sales pipeline (hitting daily activity targets) in HubSpot, ensuring every prospect receives timely, professional, and empathetic follow-up.
- Collaborate with the broader sales and marketing teams to share insights from your calls, helping to refine our messaging, content, and overall strategy.
- Become a product expert with the ability to successfully hold demos with prospective clients and discuss the therapy industry in depth
Core Competencies (The "Must-Haves"):
- The Heart of a Teacher: You genuinely enjoy explaining complex topics in simple, accessible terms. You find satisfaction in seeing the "aha!" moment when a prospect finally understands a concept they've been struggling with. You never use jargon and are never condescending.
- Quick-Thinking & Diagnostically-Minded: You are an exceptional listener who can diagnose a situation on the fly. You can hear a single keyword and immediately understand its implication for the sales process, allowing you to pivot your approach in real-time.
- Process-Driven & Organized: You are meticulous with details. You understand that setting clear next steps, managing a pipeline in HubSpot, and communicating promotions accurately are essential for creating a seamless and trustworthy customer experience.
Experience & Skills:
- 2+ years of experience in a full-cycle consultative sales role, preferably in SaaS, FinTech, or another service-based B2B environment.
- Proven ability to manage a high volume of consultations and a fast-paced sales pipeline.
- Exceptional verbal and written communication skills.
- Proficiency with modern sales tools (CRM is a must; HubSpot preferred).
- Bonus: A background in or strong familiarity with accounting, tax concepts, or the mental health industry.
Heard Seattle, Washington, USA Office
Seattle, Washington, United States, 98104
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
