Instructional Designer (Contract) – Learning and Organizational Development

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:

Learning and Organizational Development is a fast paced and dynamic environment with a focus on collaboration and teamwork. As a key member of the Learning Technologies team, the Instructional Designer will play a pivotal role in designing high-impact, blended learning focused on business processes for new hire team members.  The successful candidate will be a strong writer who is experienced in designing engaging eLearning experiences ensuring alignment with adult learning methodologies and best practices. This position will also provide consultations on best practices in adult learning and instructional design.

Through strategic analysis, crafting impactful training experiences, and providing expert guidance on learning best practices, the Instructional Designer will support building a robust learning culture within the organization.

This is a 1-year contract with the possibility of renewal. The position is remote and may require occasional travel to our corporate office in Edmonton.

WHAT YOU WILL DO:

Team Collaboration

• Support team members and leaders in planning and coordinating learning projects, ensuring clear identification of timelines, resource requirements and deliverables.

• Evaluate and update programs and courses to ensure alignment with best practices in learning.

Stakeholder Management:

• Establish and maintain strong relationships with internal stakeholders through regular communications and updates.

• Conduct stakeholder meetings to gather requirements, establish project goals and report on progress.

• Collaborate with subject matter experts (SMEs) to validate content requirements while ensuring accuracy and relevance.

• Collaborate with cross-functional teams to facilitate open communication channels and create a shared understanding of project goals and objectives.

Course Development and Delivery

• Convert complex business training into self-paced online and instructor-led learning experiences.

• Apply the ADDIE framework and best practices in instructional design when creating and maintaining program content.

• Conduct needs analysis for program and course design, identifying the problem to solve and business impacts, goals and anticipated outcomes, performance and learning objectives, and timeline requirements.

• Select appropriate pedagogies and instructional modalities, such as instructor-led, self-paced online learning, and micro-learning.

• Using an agile approach, create instructional design documents, storyboards, and author courses and programs while incorporating client feedback as appropriate.

• Create supporting materials for training, including, reference guides, job aids, manuals, and presentations.

• Creatively incorporate interactive elements and multimedia components to enhance learner engagement, knowledge transfer and retention, and skill development.

• Oversee the pilot of newly created programs and deliver associated instructor-led training.

Quality Assurance and Evaluation:

• Manage evaluation and feedback mechanisms throughout the instructional design and development process.

WHAT YOU WILL HAVE:

• 6+ years related experience in progressive instructional design experience in a corporate environment.

• Completed postsecondary degree in a related field such as Education, Adult Education, Instructional Design or other degree with an education focus.

• Completed certification in instructional design, adult education, E-learning, or curriculum development certification from an accredited institution.

• Strong writing skills, particularly with regard to grammar and mechanics.

• Proficiency with adult learning and instructional design theories and pedagogies.

• Expertise using E-learning authoring tools such as the Articulate 360 suite.

• Experience in responsible artificial intelligence-assisted content development.

• Ability to provide constructive feedback on training materials to enhance the instructional content’s efficacy.

• Strong time management, organization and prioritization skills, attention to detail.

• Ability to manage projects independently.

• Commitment to ongoing evaluation and refinement of instructional materials and methods.

• Preference will be given to individuals with experience developing training for different levels of corporate leadership or developing training for group sales within the health benefits and insurance industry.

This position will remain open until a suitable candidate is selected. 

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our team members by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, apply online at careers.ab.bluecross.ca