Key Account Executive

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

As a Key Account Executive for our Enterprise sales squad, you will directly impact how our business moves and succeeds by helping new & existing clients grow their business. You are both a hunter (can build pipeline from scratch and turn those opportunities into clients) and a farmer (upsell, cross-sell, grow the client base).

• Know all the key players in your assigned market and have built great relationships with them.

• Understand our solutions well enough to support your client’s business, knowing exactly which of our products can help them evolve their business.

• Are an active listener and can identify new and innovative use cases for Infobip’s products.

• Have an excellent overview of the business and are up to date with the latest industry trends as well as the competition.

• Your number of clients is consistently increasing by building a healthy pipeline of accounts.

• You possess 7-10 years of experience in a quota carrying role in the North American Enterprise market with a focus on Fortune 500 companies.

• Direct experience in SaaS is a must!  CPaaS and CCaaS highly desirable.

• Strong knowledge of the Healthcare, FinTech & BFSI (Banking/Financial/Insurance Industries), e-Commerce, Education, Customer Engagement SaaS, or MarTech verticals.

• Skilled at building and managing a sales pipeline, acquiring key accounts, and consultative sales.

• Successful track record in B2B sales, specifically in the Telecom or IT space is ideal.  

• Ability to penetrate accounts; identify who the stakeholders are in accounts and meet with them at various levels; putting together solid and executable plans (both pre- and post-meeting).

• Ability to build strong consultative business relationships.

• Can confidently interact with C-level players.  

• Value proposition experience based on a deep discovery approach, go to market (GTM) management, pricing objections, and partnerships.  

• Proactively and creatively understands and attends to client and prospect needs (even if they are sometimes not aware of those needs).

• Strong communication skills with the ability to present products and ideas with ease, confidence, and persistence.  

• Highly motivated self-starter/go-getter who is hungry to win; always looking to push own limits.

• Prefers a collaborative, fast-paced, entrepreneurial, start-up mindset environment.  

• Learn as you grow – starting from an onboarding program to internal education, training resources, e-learning, to external education -- we invest heavily in employee learning and development.

• Awesome clients – We serve and partner with most leading mobile operators, OTTs, brands, banks, social networks, aggregators and more. You can look forward to working with the likes of Vodafone, WhatsApp, Uber, and many more.

• Great environment – Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.

• Connect globally – Work with Bippers, teams, and partners from all over the world. We put the “global” in globalization.

• Opportunity Knocks. Often. – Being a part of a growing company in a growing industry, we challenge you to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

• Never a dull moment – We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.

Salary Range: $130,000-$160,000 USD annual base salary (the salary of the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, job-related knowledge, experience, education, and skillset). This position also has the opportunity for higher earning potential based on a variable compensation plan.

Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; Paid Time Off: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.