KnowledgeBase Database Assistant

This is a remote position.

Our client is looking for a KnowledgeBase Database Assistant. They operate within a well-established sector and have earned recognition over the past few years for consistently elevating their service quality, expanding their reach, and strengthening trusted relationships across their industry.

• Maintain, update, and verify client information within their internal CRM system, ensuring data accuracy at all times.
  

• Create new client records while upholding consistency, formatting standards, and data completeness.
  

• Conduct routine data audits, including removing duplicates, correcting outdated records, and improving database accuracy.
  

• Organize, upload, and structure weekly meeting notes, client updates, and action items directly into the CRM.
  

• Support the team by importing, exporting, and reconciling data from spreadsheets and other sources.
  

• Collaborate closely with Rental Representatives and department leads to ensure client information reflects current projects, changes, and interactions.
  

• Provide quick data lookups, summaries, and reports upon request to support fast-paced operations.
  

• Follow internal data integrity and confidentiality guidelines across all systems.
  

• Strong attention to detail with the ability to maintain highly accurate data.
  

• Experience working with CRM platforms, spreadsheets, or administrative databases.
  

• Comfortable managing recurring data-cleanup tasks and handling large volumes of information.
  

• Ability to prioritize tasks and make sound decisions when managing competing demands.
  

• Excellent communication skills and professionalism when interacting with team members or executives.
  

• Tech-savvy and methodical, with a natural inclination toward organization and structured workflows.
  

• Effective time-management and the ability to work independently.
  

• Problem-solver who demonstrates initiative and supports team needs proactively.
  

• Comfortable speaking with senior-level stakeholders when required.
  

• Background in administration, data entry, client support, or related fields is preferred.
  

• Full-time position.
  

• 100% remote.
  

• Opportunity to support a fast-paced, collaborative environment.
  

• Exposure to operational processes within a global, well-established organization.
  

• Stable role ideal for individuals who enjoy structured work, accuracy, and consistency.