Lead Product Designer & Design Systems

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners
  

We’re looking for an Lead Product Designer & Design Systems Specialist to act as the connective tissue between design systems, product builds, and documentation.

Think of this role as the system connector:

• Mapping design libraries to real product implementations

• Keeping components, patterns, and templates aligned with how we actually build

• Making sure our systems stay clean, scalable, and understandable as Neo moves fast

This role is not about designing new features end-to-end. It’s about maintaining operational excellence so designers and engineers can move faster with confidence.

This is a great opportunity for someone who is highly organized, loves structure, and gets real satisfaction from things being done right.

• Maintain and evolve Neo’s design systems, libraries, and shared templates.

• Map system components to real product builds, ensuring consistency between design and implementation.

• Own system documentation: patterns, usage guidelines, and source-of-truth references.

• Partner closely with designers and engineers to keep systems aligned as products ship and evolve.

• Audit screens, flows, and components to identify drift, gaps, or duplication.

• Help operationalize how design work moves from concept → system → build.

• Improve tooling, workflows, and conventions that help teams work faster and more consistently.

• Act as a go-to connector across design, product, and engineering for system-related questions.
  

• 2–4 years of experience in design systems, design ops, product ops, or a closely related role.

• Exceptional organizational skills — you love cataloging, naming, and structuring information.

• Strong comfort with design and documentation tools (Figma libraries, components, tokens, docs).

• Systems thinker: you naturally see how parts connect and where things break down.

• Clear communicator who can translate between design, product, and engineering.

• Detail-oriented without losing sight of the bigger system.

• Design background is a plus, but not required — tool fluency and systems thinking matter more.
  

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice, which guides how we process your personal information for the purpose of your application.
Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.

We are hiring for an open, vacant position.