Lead Product Manager, User Profiles

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Role

We are seeking a Lead Product Manager to join our team. PM’s at Attentive own product development from start to finish, leading cross-functional teams of designers, engineers and go-to-market stakeholders to strategize and execute on our Product roadmap. If you’re looking to optimize for working at a fast-paced, hyper-growth company, this is an excellent opportunity! 

User data is central to creating personalized customer experiences with modern marketing platforms. Having a complete and accurate view of your users and their activities is the basis for building meaningful, personalized 1:1 customer experiences. As the Lead for User Profiles at Attentive, you'll ensure our customers have access to accurate user data that drives their business, while supporting AI and ML efforts with high-quality data. You'll be responsible for building robust large scale systems to support a rapidly growing customer base and rapidly expanding data needs.

What You'll Accomplish

• Lead the management of user data to drive personalized customer experiences on the Attentive platform
• Ensure accurate, reliable user data for customers to optimize their marketing efforts
• Support AI and ML teams by ensuring access to high-quality, relevant data
• Collaborate with engineering teams to build and maintain robust data systems
• Scale data infrastructure to meet the evolving needs of the business

Your Expertise

• You have at least 6 years of experience as a Product Manager at a B2B SaaS company
• You have a strong ability to empathize with end customers and our clients
• You have experience with understanding and using data to make delightful experiences for all users, both technical and non-technical
• You have the intuition and technical acumen to work in a highly technical product area and support engineering decision making
• You have excellent written & verbal communication skills with experience executing on a strategic vision, drafting product requirements, building a prioritized roadmap, and driving cross-functional alignment
• You are an advocate for your development team and the overall company initiatives, capable of finding creative solutions to blockers in the Product development lifecycle
• You are deeply analytical and make data-driven decisions including defining the right KPIs and setting aggressive goals

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full time position is $173,200 - $240,000 annually + equity + benefits

- Equity is a substantial part of the total compensation package

- Our salary ranges are determined by role, level and location

#LI-BH1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.