Lead roaming and interconnect strategy, negotiate and manage partner agreements, develop roaming/international calling products, design pricing and bundles, execute GTM plans, monitor performance and market intelligence to drive revenue and improve customer experience.
Responsibilities
Roaming & Interconnect Management
- Develop and execute roaming and interconnect strategies aligned with business objectives.
- Negotiate and manage roaming and interconnect agreements with local and international operators.
- Identify and onboard new roaming partners to expand Airtel Malawi's global network reach.
- Ensure timely implementation of roaming and interconnect connectivity and billing arrangements.
Product Development & Commercial Management
- Develop and manage roaming and international calling products for prepaid and postpaid customers.
- Design innovative pricing models, bundles, and promotions to drive customer adoption and revenue growth.
- Conduct market research, business case development, and profitability analysis for new initiatives.
- Monitor product performance and implement optimization initiatives to improve revenue and customer experience.
Go-to-Market & Customer Experience
- Develop and execute GTM strategies and campaigns for roaming and international calling products.
- Collaborate with Marketing, Sales, Finance, Technology, and Customer Experience teams to ensure successful product launches.
- Monitor customer feedback and usage patterns to continuously improve product offerings and customer satisfaction.
Market Intelligence & Innovation
- Monitor competitor activities, market trends, and industry developments.
- Identify opportunities for new products, partnerships, and revenue streams.
- Provide regular insights and recommendations to support strategic decision-making.
Qualifications & Experience
Education
- Bachelor's Degree in Business Administration, Marketing, Telecommunications, Computer Science, Economics, or a related field.
Experience
- Minimum of 2 years' experience in the telecommunications industry.
- Strong understanding of telecom products, pricing, billing systems, and market dynamics.
- Advanced proficiency in Microsoft Office applications, particularly Excel, Access and PowerPoint.
- Proven experience in stakeholder management and commercial negotiations
Technical Competencies
• Roaming & Interconnect Management
• Product Development & Lifecycle Management
• Commercial & Revenue Management
• Financial Analysis & Business Case Development
• Market Research & Competitive Analysis
• Data Analytics & Reporting
Similar Jobs
Food • Hospitality
Prepare and inspect dishes for accuracy and presentation, coordinate food runners, ensure timely delivery of orders, and communicate special requests between kitchen, servers, and management.
Software
Serve as a senior technical counterpart to enterprise architects at large financial institutions. Design target solution architectures integrating Taktile with legacy core systems, data platforms, and security/compliance requirements. Lead workshops, resolve integration/deployment/security blockers, build reusable reference architectures, and support pre-sales and post-sales to ensure delivered solutions match commitments.
Top Skills:
Ai/MlAPIsAWSBatch ProcessingEvent-Driven ArchitectureGenerative AiMainframeMessagingOn-PremSaaSStreaming
Artificial Intelligence • Software • Automation
Lead and grow a first-line engineering team focused on Governance & Observability or Licence & Billing. Coach engineers, align cross-functional stakeholders, drive execution, maintain technical credibility, and support architecture and delivery while scaling a high-growth SaaS product.
Top Skills:
N8NNode.jsTypescript
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
