Lead Solution Architect- Digital Workplace (Contract)

Education Qualifications 
Bachelor’s Degree required, Master’s degree preferred
 
Work Experience 
A minimum of 10 years' progressive experience in a related field required 
 
Other Work Experience 
10+ years of experience in customer engagement, solution design, or technology delivery, with 3 - 5 years of leadership experience 
 
Travel Requirements 
Up to 25% of the time Domestic and International Travel 
 

Knowledge, Skills, and Abilities 

• Ability to communicate and collaborate with senior client leaders, as well as internal WWT team members, driving towards a strategic solution 
• Demonstrated ability to drive innovation and conceive creative solutions to intricate or ambiguous problems within collaborative team settings 
• Technical mastery of one or more key domains 
• Team leadership skills, ability to orchestrate teams in developing multiple solutions 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000 to $175,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.  

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: 

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program 

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement 

• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement 

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program 

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! 

If you have any questions or concerns about this posting, please email [email protected]. 

#LI-Remote

*This is a contingent positions which can run 6 months or more*

Why WWT

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering Team and why join?

Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges. 

Position Overview: 

As a Lead Services Solution Architect specializing in Digital Workspace solutions within the Solutions group, you will develop enterprise digital workspace services across collaboration and audio-visual platforms, end-user device modernization, virtual desktop infrastructure, strategic advisory engagements, unified communications, and contact center technologies. You will translate customer requirements into structured, delivery-ready digital workspace solutions. 

You will independently navigate modern digital workspace architectures while developing competitive business cases, cost estimates, and risk-adjusted pricing strategies. In this role, you will lead technical discovery sessions to identify business drivers, technical requirements, environmental constraints, and operational dependencies, translating these findings into detailed scopes and commercially sound engagement models. 

This role requires deep digital workspace expertise and strong professional services discipline. As a senior individual contributor, you will serve as the deal “quarterback,” owning solution development from discovery through final approval prior to submission. You will align architects, sales teams, and delivery stakeholders to a unified, executable solution, ensuring technical accuracy, scope clarity, and commercial viability. 

Job Responsibilities 

• Enterprise Digital Workspace Solutions: Lead solution opportunities by defining clear scope, validating requirements, and developing practical, implementable digital workspace solutions across collaboration and audio-visual platforms, end-user device modernization, Microsoft 365 and endpoint management, virtual desktop infrastructure, unified communications, and contact center technologies.

• Opportunity Alignment & Discovery: Work closely with account teams to qualify opportunities, lead structured discovery sessions, validate scope boundaries, and align solutions to customer technical and operational needs.

• Financial Modeling & Estimation: Develop cost estimates that factor in delivery complexity, sequencing, and execution risk. Independently build detailed, activity-based Level of Effort (LoE) models using task-level work breakdown structures (WBS), resource alignment, and phased timelines aligned to a centralized delivery model. 

• Proposal & SOW Development: Craft clear, defensible proposals aligned to defined scope and delivery outcomes. Translate approved scope and LoE into formal Statements of Work (SOW), including deliverables, milestones, assumptions, exclusions, acceptance criteria, and governance structure. 

• Risk & Deal Governance: Serve as the final solution authority prior to submission, ensuring scope clarity, delivery feasibility, and margin protection. Assess integration complexity, customer readiness, scale, and third-party dependencies, incorporating mitigation strategies and contingency into pricing and contractual language. 

• Cross-Functional Collaboration: Build strong working relationships across sales, delivery, and services teams to ensure alignment and execution readiness within a centralized delivery model. 

• Performance Expectations: Success in this role is measured by solution quality, estimation accuracy, defensibility of scope, margin performance, and the ability to enable sales teams to successfully close services engagements.