Mailroom Specialist I

Workforce Classification:

Join Our Team: Do Meaningful Work and Improve People’s Lives 

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace.

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog:  https://healthsource.premera.com/.

The Mailroom Specialist I is responsible for processing all company mail: sorting and distributing incoming, inter-office and outgoing mail. Duties may include and are not limited to: hand-sorting mail, assisting with operation of meter machine and handling parcels.

This is an onsite position on our Mountlake Terrace campus.

What you’ll do:

• Identify, sort, file, batch, and route interoffice and incoming mail from PO boxes and physical addresses, including incoming revenue (accounting)
• Conduct up to two mail-runs each day campus buildings, in a timely, professional and accurate manner, which includes delivering mail to specific office areas by pulling or pushing a cart with mail
• Prepare outgoing interoffice mail to satellite offices
• Operate standard mail processing equipment
• Prepare, receive, and track parcels and certified mail
• Identify, log, sign out and track incoming items (using the Package Tracking system)
• Handle various returned mails
• Provide customer service to employees on behalf of the Mailroom in person, via email, or by using Microsoft Teams
• Maintain existing logs, databases, and other Mailroom records as assigned
• Cross-train in other Mail Services departments including Fulfillment and Shipping & Receiving as assigned by Supervisor
• Perform other duties as assigned

What you’ll bring:

• One (1) year of related work experience (Required)
• Previous mail processing or mail distribution experience
• Good verbal and written communication skills (including email, phone, and in person)
• Strong attention to detail
• Ability to work well as a member of a team, as well as independently
• Ability to work in a fast-paced environment
• Experience using a PC with standard office software (such as MS Word, Excel, and Outlook)

Working Environment

• Work is performed within a production environment with ambient temperatures
• Exposure to constant or intermittent sounds or a pitch or level sufficient to cause marked distraction

Physical Requirements
The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:

• Ability to push, pull or lift up to 50 lbs. of force occasionally, and/or up to 10 lbs. of force frequently
• Ability to stand for long periods of time (1 hour or more) frequently
• Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
• Ability to use either control mechanisms or direct physical activity to operate machines or processes

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at [email protected] or via phone at 425-918-4785.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Plus Salary Range:

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.