Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
The Manager of Analytics Business Partners leads the group that serves as the voice of the business inside Data & Analytics’ operating model. Each Analytics Business Partner (ABP) is the Business Lead of a domain-focused, cross-functional delivery pod. ABPs owns the pod’s backlog, acceptance criteria, and stakeholder outcomes. This role manages analytics intake, routes work to the appropriate pod, coordinates cross-pod initiatives, and tracks demand, capacity, and results for D&A leadership.
The role is accountable for making analytics delivery predictable and valuable. It owns enterprise analytics intake and prioritization, ensures pod backlogs are prioritized using a common business-value model, and evaluates released capabilities based on the outcomes they produce. The role does not own product roadmaps, pricing, or P&L accountability (Product Management); technical design (pod Technical Leads and Enterprise Data Platform); or analytical method (Enterprise Analytics and Data Science).
Responsibilities:
- Hire, develop, and coach a team of Analytics Business Partners who lead the business side of D&A delivery pods, building their skills in backlog ownership, prioritization, and stakeholder management.
- Assign ABPs to pods and business domains, arrange backup coverage, and step in to lead a pod’s business priorities when needed.
- Define and own the enterprise intake process for data and analytics requests, making sure every request is reviewed, receives a clear decision, and reaches the right team.
- Maintain a consistent approach to prioritization across pods so that work is ranked on business value and stakeholders know where their requests stand.
- Coordinate work that spans multiple pods or depends on shared platform teams, resolving sequencing conflicts and bringing trade-offs to business sponsors when scope or timing needs to change.
- Lead quarterly planning with pod leads and D&A leadership, and report on demand, capacity, and delivery performance.
- Establish and cultivate relationships with business leaders across product, strategy, finance, sales, account management, clinical, and internal functions to understand their goals and shape analytics needs early.
- Assess how delivered solutions are used and whether they produce the expected business value, and share the results with stakeholders and D&A leadership.
- Partner with data engineering, analytics, data science, data governance, and product management teams to keep roles and ownership clear.
- Promote self-service and data literacy (in partnership with the Data Literacy Manager), steering recurring requests toward reusable data assets.
- Continuously improve how the ABP team and the pods work together, using stakeholder feedback and delivery results.
Qualifications: Basic Requirements:
- Bachelor’s degree in business, engineering, economics, information systems, data science, or a related field, or equivalent experience.
- 8+ years of experience in healthcare, health technology, or data and analytics environments.
- 5+ years translating business needs into data and analytics solutions (for example as a product owner, analytics business partner, analytics product manager, or program lead).
- 3+ years of people management, or progressive leadership of cross-functional teams.
- Demonstrated experience with agile delivery, including backlog management, sprint and quarterly planning, and capacity-based commitments.
Preferred Qualifications:
- SAFe POPM, SAFe RTE, CSPO, or equivalent certification.
- Experience running enterprise intake, portfolio prioritization and dependency management across multiple teams.
- Working fluency in data platforms, data governance, BI, and data science. Enough to partner credibly with engineers and analysts; SQL proficiency is a plus.
- Experience configuring Jira forms, boards, and dashboards.
- Knowledge of healthcare data privacy (HIPAA, PHI/PII) and data-rights considerations.
- Outstanding written and verbal communication, including executive storytelling and the ability to decline or defer work constructively.
- High comfort with ambiguity and with leading teams through organizational change.
#LI-REMOTE
Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.
To be considered for employment, applicants must have a valid U.S. work authorization allowing work without restrictions with Surecripts in the U.S. At this time, we are unable to provide support or provide sponsorship for immigration benefits such as work visas. Additionally, we do not participate in academic training programs or work-study programs through an academic institution that require employer endorsement of F-1/CPT or F-1/STEM.
Why Wait? Apply Now
We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.
While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.
Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.
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