Manager, Creative Enablement & Scaled Services

Spotify Advertising is building the future of scaled, automated advertising and creative plays a critical role in making that possible. You’ll join the Creative Production & Operations team within Creative Lab, where we partner closely with Sales, Product, Marketing, and external creative partners to make sure great creative is never a blocker to growth.

In this role, you’ll sit at the intersection of creative, partner ecosystems, and scaled buying channels. You’ll help shape how we enable advertisers to activate faster, improve how partners deliver work, and ensure creative support is used where it drives the most impact.

A big part of your work will focus on evolving our Creative Partner Network—improving how partners are onboarded, supported, and measured. You’ll also help scale creative support models that drive adoption of new buying channels, using data and insights to continuously raise the bar for creative quality and effectiveness.

What You'll Do:

Help shape and evolve how our Creative Partner Network operates, improving onboarding, accreditation, and overall partner experience
Spot gaps in creative capabilities across the ecosystem and work with cross-functional partners to bring in the right expertise
Build strong, collaborative relationships with external partners to align on creative quality and evolving ad formats
Partner with Sales leadership to understand advertiser needs and ensure creative support helps unlock adoption of priority buying channels
Work with Business Operations and Finance to design scalable, sustainable creative support models
Enable Sales teams with clear frameworks, training, and narratives to confidently position creative solutions
Collaborate with Product, Business Development, and Marketing to turn insights into improvements across tools, workflows, and roadmaps
Drive initiatives that improve scalability and efficiency across creative operations, including automation opportunities
Use data and feedback to identify friction points and continuously improve how creative support is delivered
Act as a connector across teams, keeping complex initiatives aligned and moving forward

Who You Are:

You have 7+ years of experience in creative operations, platform enablement, partner ecosystems, or scaled services
You understand automated, biddable, or self-serve advertising models and how creative impacts performance and adoption
You have worked closely with Sales teams and understand go-to-market dynamics in a platform or publisher environment
You know how to translate complex ideas into clear, actionable guidance for cross-functional teams
You are comfortable presenting to senior stakeholders and large groups with clarity and confidence
You have experience working across creative, product, and business teams, balancing multiple priorities effectively
You have led initiatives from idea through execution, building alignment and momentum along the way
You bring strong operational thinking and have built frameworks, processes, or systems that scale
You use data and insights to guide decisions and measure impact
You have experience working with external partners or vendors, including onboarding and performance management
You stay organized and adaptable in fast-moving, evolving environments
You are curious about automation, tooling, or AI-driven solutions in the creative or advertising space

Where You'll Be:

We offer you the flexibility to work where you work best! For this role, you can be within the North Americas region as long as we have a work location.
This team operates within the Eastern Standard time zone for collaboration.

The United States base range for this position is $123,190–$175,985 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future.