Manager Data Analytics and Insights

As a Manager within the WI Internal Analytics, Insights and Reporting team this person will be focused on bringing deep data expertise to support internal analytic initiatives and projects.  These initiatives will drive improvement and efficiencies for Fidelity Workplace Investing (WI) across a diverse array of solutions and approaches.  You will partner to build cross-functional relationships with business and analytics colleagues.  This is an opportunity to provide your insights and enable Workplace Investments to make the data-driven decisions required to meet their strategic objectives.   

Please Note: We are unable to provide visa sponsorship for this role.

We will fill this role in either Smithfield Rhode Island, Merrimack New Hampshire, Covington Kentucky or Westlake Texas.

The Expertise You Have 

• Working experience in Digital Marketing or Digital Marketing Analytics 

• Working experience with social publishing and reporting tools such as Sprinklr, Khoros or other similar solutions

• Working experience with social media employee Advocacy tools such as Yext, EveryoneSocial or other similar solutions

• Working experience with social listening tools such as Sprinklr, Brandwatch, or other similar solutions

• Working experience with SQL to create, manipulate and concatenate large datasets  

• Working experience with Adobe Analytics or equivalent platforms like Google Analytics 

• Working experience with PowerBI, Tableau, or equivalent data visualization tool 

• Working experience with SEO tools such as BrightEdge, SEMRush, Google Search Console is a plus

• Understanding of Account Based Marketing (ABM), a plus 

• Understanding of Journey Builder and Marketing Automation, a plus 

• Financial industry experience, a plus 

• Bachelor’s degree in Statistics, Mathematics, Economics, Marketing, or another quantitative field 

The Purpose of Your Role

You will serve as Manager for analytics and insights reporting on the various improvement initiatives that cut across our Workplace (WI) business units.  You will play a key role in our overall transformation to a platform enabled and capability-led Digital Future to benefit our clients and participants.

You will drive leading class analytics and insight generation--harnessing our underlying platforms that collect and deliver millions of interactions and transactions across our channels (web, mobile, phones, etc.)

The Skills You Bring 

• Your ability to co-create marketing strategies from a data driven point-of-view 

• Your ability to understand business objectives while navigating your way through the data ecosystem to find the best approach 

• Your natural sense of curiosity that is always seeking creative ways to approach the next big challenge  

• Your attention to detail and methodical approach to any initiative you lead 

• Your ability to utilize data to create compelling stories  

• Your ability to communicate clearly and concisely within the organization  

• Your strong PowerPoint and Excel skills 

The Value You Deliver

• Developing and delivering analytical data and insights to solve business problems.

• You enable partner stakeholders to make objective, informed decisions.

• You provide opportunities for innovation through analytics capabilities and implementation of new technologies.

How Your Work Impacts the Organization

Workplace Investing Data and Analytics is the analytics discipline responsible for developing and deploying analytic solutions to drive actionable intelligence, transformative insights, automation, and effective control in support of Workplace Investments business units, clients, and Fidelity.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.