Manager, Enablement Strategy & Operations

Local or 100% Remote

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

About the role

Point is looking for a Manager of Enablement Strategy & Operations to drive how our teams ramp, perform, and continuously improve. This role sits at the intersection of strategy, operations, and capability development, owning the systems and approach that improve team effectiveness and productivity.  You will lead our Training & Enablement function, overseeing onboarding and training programs while focusing on strategy, performance measurement, and operational improvements. This includes identifying capability gaps, defining an enablement strategy, and using data to drive better outcomes.  This is a highly cross-functional role sitting within the business operations team and partners closely with Operations, Product, Leadership, and People teams.

Your responsibilities

Define enablement strategy

• Translate company strategy into capability and training priorities
• Identify skill and performance gaps across teams
• Build and maintain an enablement roadmap aligned with business goals

Improve workforce performance

• Define frameworks for onboarding effectiveness and ramp
• Identify barriers to team productivity and performance
• Implement systems that help teams develop the skills needed to succeed

Own enablement analytics

• Track and report on onboarding effectiveness, ramp time, and performance outcomes
• Build dashboards and reporting to measure enablement impact
• Use data to identify opportunities to improve team effectiveness

Drive operational improvement

• Identify inefficiencies in processes that impact team performance
• Design and implement improvements to workflows, knowledge sharing, and tools
• Partner with operations leaders to improve productivity and execution

Lead enablement programs

• Run cross-functional initiatives that improve team capability and effectiveness
• Ensure adoption of new processes, tools, and frameworks
• Drive change management across teams

Manage the Training and Enablement team

• Lead the team responsible for onboarding and training delivery
• Ensure programs support business outcomes and performance goals
• Set standards for role-based onboarding and ongoing skill development

About you

• 4+ years of experience in operations, enablement, strategy, or similar roles.
• Strong analytical skills and experience using data to drive decisions.
• Experience leading cross-functional programs and operational initiatives.
• Track record of improving onboarding, ramp time, or workforce productivity.
• Strong project management and execution skills.
• Ability to influence stakeholders and drive alignment across teams.
• Experience managing or mentoring team members.
• Background in BizOps, strategy & operations, enablement, or consulting.
• Experience building onboarding or enablement programs in fast-growing companies.
• Comfortable working with operational metrics and performance analytics.
• Experience leading process improvement initiative.

Our benefits 

• Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. 
• Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. 
• Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
• Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. 
• Financial wellness:  We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. 
• Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.

Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary):

• Tier 1 | San Francisco Bay Area, New York, and Seattle | $174,800 - $193,200
• Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $152,950 - $169,050
• Tier 3 | All other US metro areas | $138,700 - $153,300

This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.

Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.