Manager, Global Compliance & Certification (Product)

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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Our Team

The Global Compliance and Certification (GCC) team is responsible for enterprise wide compliance processes, ensuring Salesforce leadership has the information needed to make strategic risk-based decisions. You will be part of the GCC org, a division within the Product Security Organization and you will play a pivotal role in partnering with engineering, translating complex mandates into actionable controls, ensuring timely remediation, continuous risk mitigation, and adherence to the Salesforce security frameworks.

What you will be doing:

• Serve as cloud compliance subject matter experts, supporting internal and external audits by ensuring effective control implementation while driving efficiency through deep process knowledge

• Act as the primary liaison between external audit requests and engineering. Be able to lead walkthroughs with external assessors as needed.

• Lead Audit execution and supporting evidence focused on Salesforce environments, ensuring alignment with ISO 27001, SOC 1/2, and other regulatory frameworks.

• Partner with cross-functional teams to execute audit recommendations and strengthen compliance preparedness.

• Partner with Engineering teams to translate complex compliance frameworks and regulatory mandates into clear, actionable engineering deliverables, ensuring alignment across teams.

• Collaborate with cross-functional partners to operationalize audit recommendations and enhance compliance posture.

• Identify opportunities to streamline and automate evidence collection, driving operational efficiency and continuous improvement.

• Document detailed playbooks on processes and domains that can be leveraged for assessments.

• Proactively manage compliance risk by driving timely remediation with engineering partners and delivering clear leadership reporting on remediation progress and residual risk.

• Deliver consistent reports to leadership on audit outcomes, emerging trends, and potential compliance risks.

Minimum Qualifications:

• 6+ years of experience in IT audit or internal controls, managing global compliance assessments in a complex environment with a strong focus on cloud/SaaS platforms.

• Prior experience in a compliance and regulatory environment related to security and privacy including security compliance standards across industries and geographies such as ISO 27001, SOC, HIPAA, PCI, HITRUST, SOX and FedRAMP, etc. 

• Strong program and stakeholder management experience, including cross-functional leadership in a highly collaborative environment.

• Experience with compliance tooling, control testing automation, or audit workflow platforms and processes

• Technical knowledge and understanding of different hyperscaler environments such as AWS.

Required Qualifications

• Strong Analytical and problem solving skills with the ability to assess risks and recommend solutions.

• Detail oriented with strong organizational and documentation skills.

• Ability to solve unique, complex and often ambiguous problems with broad impact on the business

• Conceptual and innovative thinking to develop and implement solutions

• Ability to work independently and collaboratively in a fast paced regulatory environment.

• Identify risk in processes and environments, and strategies to mitigate the risk. 

Preferred Qualifications:

• Certifications (CRISC, CISSP, CCIE, CISM, CISA, CCSK) are a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $162,800 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.