Manager, Technical Consulting

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Manager, Technical Consulting in Bellevue, WA:

Job Duties: Analyze, refine, and clarify client requests in order to appropriately design solutions and estimate the level of effort to complete. Build, maintain, and leverage strong relationships with Business and IT Decision Makers within each customer to solution adoption, while creating strong support for new opportunities and securing their willingness to advocate on Salesforce’s behalf. Lead other engineers in the development of code and configuration-based solutions for client requests. Define code standards and processes to ensure best practice quality and release processes. Write code and configure Salesforce for client requests. Code, test, debug, and document system integrations, email, and web pages using appropriate processes, standard components, tools, framework, libraries, patterns, best practices, and standards. Develop robust solution documentation and facilitate the process of transitioning the program for ongoing maintenance. Collaborate with other members of the team to provide best practice recommendations. Optimize Salesforce application for maximum speed and performance. Diagnose and troubleshoot problems with existing solutions and resolve these issues in a timely and efficient manner. Review code for quality and participate in code review sessions. Train other developers on best practices and solutions for Salesforce development and configuration. Gather, contextualize, and share performance-based feedback for a team. Mentor, guide and coach team members on professionalism and technical excellence. Ensure and enforce administrative compliance for both internal and customer facing tasks. *Above address additionally encompasses the following Salesforce locations in the Seattle area: 744 N. 34th St. Seattle, WA 98103, 701 N. 34th St., Seattle, WA 98103, and 929 108th Ave, Bellevue, WA 98004. The permanent position may be offered at any of these locations in the Seattle area. Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the job offered or in any occupation in related field. 

A related technical degree required (Computer Science, Engineering (any field))

Special Skill Requirements: (1) Data Migration; (2) PMD; (3) SOSL and SOQL; (4) CRM; (5) Force.com; (6) Lightning Web Components; (7) Field Service Lightning; (8) Apex; (9) Visualforce; (10) Rest APIs. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. 

Salary: $162,531.00 - $236,500.00 per annum.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 20-9420. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

For Washington-based roles, the base salary hiring range for this position is $162,531 to $236,500.