Manager, Workday System

Responsibilities:

• Own the Workday system for Brooks Running by driving and ensuring accurate and effective system administration, future feature planning and adoption, and roadmap execution.
• Ensure daily system operability and optimization and manage the effects of planned system enhancements on current business processes both within in the system and for the HR team. 
• Drive annual processes in the system such as merit, quarterly performance reviews, talent assessment, and benefit open enrollment by partnering with the process owner. Work closely with HR Talent, HR Operations, and all managers and employees to ensure the success of Brooks’ processes.
• Establish robust reporting including dashboards, delivered analytics, and requested reports. Deliver on quarterly, annual, and ad hoc reporting requirements.
• Innovate and deliver diversity reporting metrics that support and offer visibility into progress towards the company’s diversity goals.
• Lead a team of Workday resources, setting clear expectations and guiding their work in Workday to meet the needs of the business and supporting their growth and understanding of Workday.
• Manage (including goal setting, performance review, hiring decisions, team culture, etc.) and support the career development of direct reports to ensure job satisfaction, retention, and to identify and develop bench strength.
• Through a strong understanding of both HR workflows and Workday capabilities, lead the Workday team in translating HR processes and programs into system enabled functionality to optimize system capabilities and scale with business needs. 
• Facilitate regular HR meetings to discuss system enhancements and necessary business process adjustments.
• Manage system upgrades, fixes and enhancements and ensure change control processes are followed for approvals, planning, testing, documentation, and implementation.
• Manage all applicable vendor relationships providing support services including system changes, statements of work, and Service Level Agreements to ensure performance and deliverables adhere to contract terms.
• Lead the business initiative process for garnering resources necessary to evolve Workday.
• Collaborate with system users to understand dependencies, change control, implementation planning, etc.
• Develop and maintain documentation including user guides, business process and security documentation, system and data interfaces, and controls for each assigned application.
• Create and present end-user training for new systems and implementation of new features for current systems. 
• Manage and document system access roles and permissions including access provisioning. Meet all compliance requirements and documentation.
• Work closely with the IT systems team to adopt and promote IT best practices to ensure adequate security and change control over the production environment.
• Collaborate with IT Security to address disaster recovery and direct annual testing for each assigned application based on business criticality. 
• Keep current on Workday features and releases; identify opportunities to streamline current processes and determine impacts to current system configuration. 
• Continuously look for opportunities to leverage Workday into HR processes to increase automation and improve data quality and accessibility.

Qualifications:

• Bachelor’s degree in information systems, Computer Science, Engineering or relevant major. Additional higher education and/or technical certifications a plus! Relevant experience can be substituted for education.
• 7+ years of experience implementing, administering, managing and/or supporting HR systems. Specific experience with Workday HCM required.
• 3+ year management experienced desired
• Experience in Business Process Management and general business analyst skillset a plus.
• Highly developed troubleshooting skills; tenacity and hunger for finding the root cause of a problem.
• Business requirements elicitation skills and experience a plus.
• Excellent verbal and written communication skills; ability to tailor approach based on audience and message.
• Experience successfully working in a team-oriented, collaborative environment.
• Ability to rapidly adapt and respond to changes in environment and priorities.
• Excellent people skills that inspire and build trust resulting in effective working relationships across the company.
• Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another.
• An unwavering demonstration of Brooks’ corporate values: Runner First, Word is Bond, Champion Heart, There is no "I" in Run, and Keep Moving.