Web Communications Specialist (Remote)

Company Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of it employees and is proud to offer flexible work arrangements. This position would be eligible to participate in a hybrid or remote schedule. Relocation assistance is available.

Job Description

Under the general direction of the Manager, responsible for front-end web development for the online ISO brand. Works with communications, external affairs, customer service professionals and subject matter experts and designs, builds, tests, implements, and maintains ISO web pages and web applications. Ensures that web pages are reliable, accessible and support the organization’s communications and internet strategies. Uses graphics software applications, programming languages, APIs and other tools to create web applications and web page elements such as user interface features, site animation, special-effects. Responds to and resolves technical issues, and recommends improvements to minimize web service disruptions. Partners with technical staff in the Corporate Systems department to implement web improvements. Participates in development projects and collaborates with external consultants or vendors as necessary to integrate new web products with existing web applications to improve the functionality or design of websites.

What You Will Be Doing:

• Participates in designing, building, testing and implementation of website organization, navigation, design, search and other web features to improve ease of access to most relevant and timely information. Designs, programs and tests online newsletters and Flex Alerts.
• Develops and documents business requirements. Recommends and implements enhancements to processes, design, content, organization, usability, features and functionality based on feedback and web best practices. Partners with other technical staff to propose and execute improvement projects on the external and internal websites.
• Acts as backup to daily website content publishing and administration.
• Creates and maintains technical documentation for website maintenance and upgrades. Analyzes, investigates, and solves technical problems and recommends improvements in order to minimize disruptions to the organization's websites.

Qualifications

Level of Education and Discipline:

A Bachelor’s Degree (BA, BS) or equivalent education, training or experience in Web Development, Web Design (UI/UX), Information Technology, or related technical field.

Amount of Experience:

Equivalent years of education and training, plus two (2) or more years related experience.

Type of Experience:

Web development and UI/UX experience. Experience with website strategies, design, and coordinating web development efforts. Experience managing website hosting providers and their frameworks. Experience estimating time, deliverables and assisting with planning activities. Mobile applications development and JS frameworks (Angular, React, etc.) experience is a plus.

Additional Skills and Abilities:

Must be able to work effectively in a team environment as facilitator and team member. Excellent analytical, verbal and written communication and documentation skills required, with demonstrated attention to detail. Ability to use deductive reasoning and analytical thinking with sound judgement and decision making skills. Excellent interpersonal and conflict resolution skills are also essential. Must be self-starting and willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and aggressive expectations. Self-motivated, problem solving skills and the ability to influence others without direct authority.

Ability to implement effective, simple, and elegant UI designs. Must be able to work collaboratively with business partners, stakeholders, executives, and IT to design, plan and build new functionality. Technical proficiency in source control, HTML5, JavaScript, JQuery, CSS, search engine optimization, Google Analytics, RSS Feeds, responsive designs, design frameworks (Bootstrap, Material, etc.) and mobile design. Technical proficiency in templating languages (Twig, Razor, etc.). Ability to define UX/UI designs using wireframes and mockups, develop branding guidelines, quickly prototype solutions, and test across many browsers. Ability to identify new opportunities to strengthen the corporate brand via the website.

Additional Information

All your information will be kept confidential according to EEO guidelines.