Mid Market SaaS Account Executive

Goody has built the platform for modern gifting — we provide a seamless way to send trendy personal, employee & client gifts and swag in just a few clicks, no address required. Backed by $32.1 million in funding from Softbank, NEA, and other top-tier funds and angel investors, our team of 35 is on a mission to redefine the gifting experience. We partner with thousands of companies to take the hassle out of sending gifts and/or branded items through automation, HRIS and CRM integrations, and we even have the option to let clients give their recipients the unique experience of receiving "the gift of choice" among our great variety of brands + products.

Goody is looking for a driven SaaS Account Executive to help fuel new business growth across our Mid-Market and Enterprise segments. In this role, you'll lead outbound prospecting within defined segments, build pipeline, and close new logos, while supporting conversion of inbound interest.

You’ll be on the front lines introducing prospective customers to Goody, clearly articulating our value, and driving a strong start by aligning on use cases and guiding customers through initial onboarding. You’ll ensure a seamless transition to our Customer Success team for activation, HRIS/CRM integration, and long-term adoption. This is a hands-on, high-impact role for someone who thrives in a fast-paced environment, is motivated by clear goals, and is excited to help build and scale a repeatable go-to-market motion in a high-velocity sales org.

As the first hire fully focused on this role, you'll have the opportunity to shape how we sell by testing new ideas, refining processes, and helping build the playbook as we grow.

We're a fully remote team, so strong communication, thoughtful time management, and the ability to build trust and camaraderie in a virtual environment are essential. You'll report to the Sales Manager and collaborate closely with Marketing, Customer Success, and Product to deliver an exceptional experience for every new prospect. This role is open to candidates authorized to work in the U.S.

Responsibilities

• Own the full sales cycle for Goody’s Teams (SaaS) product across Mid-Market and Enterprise accounts, proactively generating pipeline through outbound efforts while also managing inbound qualification through close

• Lead thoughtful, discovery-driven sales conversations and deliver tailored demos that clearly connect Goody’s Teams product to each prospect’s business needs

• Convert inbound leads, quickly identifying high-potential opportunities and driving them efficiently to close

• Partner closely with Customer Success and other cross-functional teams to ensure a seamless transition from sale to onboarding, including alignment on implementation needs (e.g. HRIS/CRM integration, program setup)

• Maintain accurate pipeline management and forecasting in Salesforce; consistently track deal progress, activity, and next steps

• Identify and surface trends in buyer feedback, objections, and product gaps to inform Product, Marketing, and overall GTM strategy

• Contribute to building Goody’s SaaS sales motion by testing new approaches, share learnings, and help develop repeatable processes as we scale

• Represent Goody with a high level of professionalism, curiosity, and customer empathy in every interaction

• 2–3+ years of experience in SaaS sales (Mid-Market + Enterprise), with a consistent track record of meeting or exceeding quota and generating your own pipeline through outbound efforts

• Proven ability to prospect effectively and build a high-quality pipeline from scratch, with strong outbound skills across email, phone, and other channels

• Strong ability to manage and prioritize a large volume of opportunities, focusing time and energy on the highest-impact deals

• Excellent discovery and demo skills. You ask thoughtful questions, uncover real use cases, and tailor your approach to each customer

• Strong objection handling skills. You can navigate pushback, reframe conversations, and reinforce value without overpromising

• Highly self-directed, with a track record of owning your pipeline, your calendar, and your outcomes in a fast-paced, sometimes ambiguous environment

• Experience partnering with Customer Success or post-sale teams to ensure smooth handoffs and strong customer outcomes

• A builder mindset. You’re excited to test ideas, iterate on messaging, and help shape the playbook as an early hire in this role

• Strong communication skills (written and verbal), with the ability to build trust quickly over Zoom and email

• Detail-oriented and organized, with experience using tools like Salesforce, Gong, Common Room, and other modern sales engagement platforms

• Thrives in a fast-moving, startup environment and brings a proactive, “figure it out” attitude

• Ability to travel up to 1 time per quarter.

• 100% remote work

• Group medical, dental, and vision coverage insurance (with opt-out benefits)

• 401k

• Stock options

• Open PTO, with a company-wide summer break designed to counterbalance the demands of the year-end holiday season.

• Paid parental leave benefits

• Annual company offsite – past locations include Cabo, San Diego, and Banff

• $100/month reimbursement for wellness

• $500 annual education stipend

• Lots of Goodys!

Benefits may vary based on employment status or country location.

Goody is a modern gifting platform built to help companies create meaningful connections at scale. We power thoughtful, on-brand gifting experiences for leading teams, making it easy to send the right gift to the right person at the right moment without the logistics headaches.

Goody was founded in 2020 and is backed by leading investors like NEA, SoftBank, and Quiet Capital. We are a fully remote, product-driven team trusted by 64 percent of the Fortune 100. In 2025, Inc. ranked Goody as the fastest-growing gifting company in the United States, reflecting our momentum and focus on building exceptional experiences for customers and teammates alike.