Provide technical application support for .NET/SQL/UX applications in Azure: troubleshoot and debug, run user support sessions, monitor SQL/Web/Windows servers and platforms, respond to alerts, manage problems, track SLAs, produce reporting/analytics, use ServiceNow, automate tasks with PowerShell, and assist with basic project management and trend analysis.
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
- At least 2 years of experience in .NET, SQL, and UX technologies
- At least 2 years’ experience in working with Azure environment
- Hands on experience on technical application support using MS technologies.
- Trouble shooting and debugging the issues.
- Getting on sessions with users and walking through steps
- Hands on experience on Monitoring and responding to alerts:
- SQL Server monitoring.
- Web server monitoring.
- Platform monitoring.
- Transaction Monitoring.
- Web Servers monitoring (Azure experience preferred)
- Windows server health monitoring
- Patch Compliance
- Attending to alerts
- Experience on Problem Management.
- Experience on reporting, Analytics, Live Site Focus. Tracking SLAs
- Hands on experience on ticketing system like Service NOW
- Experience in Automation experience and power shell scripting
- Good communication skills
- Basic project management knowledge\experience and trend analysis
Basic Qualifications :-
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of experience within the Information Technologies.
Note:-
This is a Full-Time & Permanent job opportunity for you.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD, H1B & TN candidates please.
Please mention your Visa Status in your email or resume.
Similar Jobs
Fintech • Financial Services
Frontline banking role building customer relationships through in-branch interactions and outreach. Support account openings, service requests, credit applications, teller/cash handling, and referrals while using digital tools and maintaining compliance and risk controls.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Sell and manage group benefits (life, disability, dental, vision, voluntary) in the Utah market. Build broker and client relationships, develop strategic sales plans, grow renewals and new business for 2,000–4,999 life groups, coordinate cross-functionally for implementation, and track pipeline and sales activity to meet territory goals.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide phone and digital customer support for insurance policy, coverage, billing, and service inquiries. Use AI-guided tools and CRM systems to resolve complex issues, validate call summaries, document interactions, escalate as needed, and contribute to process improvements. Participate in paid training and ongoing development.
Top Skills:
Ai-Powered ToolsAutomated SummarizationCopilotCRMCustomer Communication SystemsGuided Decision WorkflowsKnowledge Bases
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
