This role involves leading and managing NetSuite implementations, providing consulting, training, and support while ensuring client satisfaction and fostering team development.
From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.
Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.
By joining our rapidly growing Technology-Enabled Business Transformation practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery.
What You'll Do:
- Provide expert NetSuite consulting, leveraging industry experience, business analysis, best practices, and a pragmatic approach to address complex client needs
- Collaborate with clients in the configuration, implementation, and integration of NetSuite modules such as: accounting & payroll, CRM, e-commerce & online marketing, manufacturing and warehouse management solutions
- Lead consulting engagements that include high-level process analysis, recommendations, and transactional flow analysis, all within an integrated project plan
- Lead business process mapping and requirements-gathering sessions, architecting solutions involving intricate configurations, customizations, technical components, and integrations for mid-market and enterprise NetSuite implementations
- Collaborate with technical teams to design, test, and implement automations and integrations, while also evaluating, troubleshooting, and resolving customer request
- Oversee or delegate data migration tasks, including data cleansing, file manipulation, and mapping for project-related data activities
- Deliver training sessions (onsite or web-based) and provide consulting services through phone, online, and onsite support to clients
- Develop master-level expertise in the NetSuite core products and address out-of-scope customer requests by presenting mutually beneficial solution options
- Guide customers through the change management process, providing resources and strategies to ensure a smooth transition.
- Foster new (and existing) client relationships while working closely with the sales team to deliver engaging product demonstrations
- Serve as a coach and mentor to team members, fostering their professional growth and development
What You'll Bring:
- 5-7+ years of professional services experience, with at least 3 years in leading and managing NetSuite implementations, OR a track record of leading/participating in 15+ multi-phase NetSuite ERP projects, covering all aspects from planning and delegation to process flow discovery, functional/technical design, training, testing, go-live support, and project management
- Proven expertise in business process analysis and solution design, particularly within Accounting/Finance, Services, Software, Manufacturing, or Distribution sector
- Proven ability to efficiently manage multiple projects, schedules, and tasks concurrently, ensuring timely delivery and optimal results
- NetSuite Suite Foundation, Administrator and ERP Consultant Certification
- Proficiency in Excel, Word, PowerPoint, Outlook
- Qualifications:
- Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited university
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Benefits Summary
The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.
Equal Employment Opportunity (EEO)
CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.
As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.
Top Skills
Excel
NetSuite
Outlook
PowerPoint
Word
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