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The NA Senior Sales Manager will lead wholesale partnerships for WHOOP in North America, managing retailer relationships and commercial strategy, ensuring sales targets are met, and aligning with various stakeholders.
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
Reporting to the AVP, Global Sales, the NA Senior Sales Manager will lead wholesale partnerships & expansion for the NA region, and will be responsible for all processes related to successfully onboarding & managing brick & mortar retailers, marketplaces, and distributors.
*This role is based in the US. We will only consider candidates who currently live in the US.*
RESPONSIBILITIES:
- Align with global stakeholders on a multi-year retailer pipeline for the NA Region across various industries, including but not limited to technology, sporting goods, and marketplaces, by analyzing retail market trends and conducting in-depth retailer diligence.
- Proactively conduct retailer outreach where appropriate, create proposals, lead negotiations, and develop an onboarding plan in collaboration with internal and external stakeholders.
- Partner with Legal to execute contracts, develop SOPs to address unauthorized resellers, and establish country level wholesale policies.
- Manage & optimise existing retailer relationships, hosting quarterly business reviews with retailers to review past and forward looking performance, assortment, and marketing levers, as well as ongoing weekly touchpoints.
- Own commercial strategy, retailer level assortment, forecasts, sales reporting, inventory, and POS in collaboration with Marketing, Apparel & Accessories, Finance, and Operations
- Align to quarterly sales targets, reporting on progress, risks & opportunities, as well as aligning to broader company OKRs
- Coordinate strategy with brand country managers & trade marketing counterparts to collectively grow the WHOOP membership base within country.
- Own communications internally with respect to pipeline, retailer launch status, and any bottlenecks impacting progress.
QUALIFICATIONS:
- 8+ years in sales & market expansion, ideally in a dynamic start-up environment.
- Fluent in English, with exceptional written and verbal communication. Additional languages (especially Spanish) are a bonus - please reference them in your application.
- Industry experience in consumer electronics or sports technology ideally
- Sales professional with experience collaborating across operations, trade compliance, and marketing.
- Brings a mix of a data driven, operational & commercial mindset to the table.
- Excellent business acumen, negotiation and communication skills.
- Curious, collaborative, and adaptable in an ever-changing field.
- Self-starter; not afraid to roll up their sleeves and be an individual contributor Day 1.
- Ability to multitask and prioritize in a fast-paced environment.
- Passion for fitness, health & technology.
- Willingness to travel to retailers, trade shows, and WHOOP HQ in Boston, MA (up to 50%).
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $130,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
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