NX Product Support Specialist

Location:

Raleigh, North Carolina, United States

Job ID:

R0047064

Date Posted:

2025-03-13

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity

Are you ready to take on a new challenge in an exciting, high-tech environment? Join Hitachi Energy as an NX Product Support Specialist! In this role, you'll support and train users in NX and Teamcenter, provide essential documentation and training materials, and be involved in projects and system upgrades. You'll develop and maintain work processes, ensuring our global team operates smoothly and efficiently. At Hitachi Energy, we value diverse skills and competencies and are eager to learn more about what you can bring to our team. This is your chance to make a significant impact in a dynamic and innovative company.

How You'll Make an Impact

• Support our global NX and Teamcenter users.

• Create and maintain application documentation, guidelines, and training materials.

• Manage and support our 3D standard libraries in the NX Reuse Library.

• Handle user license and access management, solving and managing support issues continuously.

• Train and support our global users and power users.

• Report and collaborate with 3rd line support (Application Suppliers, ISIT, etc.).

• Participate in arranging user and power user meetings.

• Uphold Hitachi Energy’s core values of safety and integrity.

Your Background

• 5 or more years of experience working with NX desired.

• Deep knowledge of NX-application modeling, assemblies, and drafting.

• Skills in NX functionality Part Family and Reuse Library, with good knowledge of Teamcenter.

• Knowledge of HVDC design and engineering is a plus.

• Excellent communication skills in English, both oral and written.

• High level of integrity and dependability, with the ability to handle diverse personalities in a multicultural environment.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

• At Hitachi Energy, we foster a collaborative and inclusive work environment.

• We offer opportunities for professional growth and development.

• Join us and be part of a team that is driving innovation and making a difference in the energy sector.

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