The Operations Associate will support daily auctions, manage customer support requests, assist in marketing, and ensure smooth operations.
Joyride is a new marketplace in one of the few overlooked segments left in the automotive industry, unclaimed vehicle auctions. Started by a team of successful entrepreneurs, a few car aficionados, and a talented development team, they had the vision to create the industry-leading online auction platform to make it easy and safe to buy and sell unclaimed vehicles.
Joyride launched in April 2020 after a year of laser-focused brand creation and product development. We are now successfully executing regular online unclaimed vehicle auctions in major U.S. cities and expanding into new markets. We are a lean, impactful team composed of motivated, positive, and collaborative individuals dedicated to making Joyride the leading unclaimed vehicle auction platform.
About the Role:
We’re looking for an Operations Associate with meticulous attention to detail, ensuring daily auctions run smoothly. You will be responsible for many high-priority tasks like data transposing, asset processing, and website merchandising. The ideal candidate will have a combination of entrepreneurial tenacity, enthusiasm, and extreme attention to detail.
What you will do:
-Provide hands-on support to impound partners on the use of Joyride’s technology
-Field inbound customer support requests
-Assist with on-the-ground guerilla marketing campaigns
-Engage in outbound communications with our customers
Requirements:
-Bachelor’s degree or equivalent
-2+ years in operations based role
-Ability to work in a fast-paced, high-pressure environment
-Excellent organizational skills and an eye for detail
-Comfortable working autonomously
-Complete highly detailed tasks with tight deadlines
-Effectively manage multiple communication streams across many stakeholders
-Strong relationship-building skills both inside and outside of the organization
-Strong communicator. Experienced in managing multiple communication channels (chat, text, email, and phone)
-Well-versed with Excel and Google Suite
Top Skills
Excel
Google Suite
Similar Jobs
.png)
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The Director of AI/ML Engineering will lead and scale the AI/ML team, collaborating on innovative projects in machine learning, computer vision, and predictive algorithms. Responsibilities include mentoring team members, overseeing the ML lifecycle, and driving technical vision alongside senior leaders.
Top Skills:
Agile MethodologiesCloud-Based DeploymentsComputer VisionMachine LearningPython
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
Lead a software engineering team to design, develop, and deliver high-quality web and mobile applications, while promoting best practices and guiding technical strategies.
Top Skills:
Api GatewayAWSC#FlutterJavaLambdaPythonReactSqs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This role involves managing relationships with major clients in the insurance sector, leading teams to deliver ServiceNow solutions, and achieving financial targets.
Top Skills:
AI
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
