Operations Engineer, Supply Chain (Starlink)

OPERATIONS ENGINEER, SUPPLY CHAIN (STARLINK)

At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to 10M+ users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the world. 

As an operations engineer within the Starlink program, you will analyze, develop, and implement tactical and strategic business processes for the supply chain group to create high-impact, efficient, economical solutions. Ideal team members are highly autonomous individuals who excel in flexible environments and bring clarity and informed decision-making to our leadership teams that drive the organization.

RESPONSIBILITIES:

• Build relationships with cross-functional groups to identify, prioritize, and lead challenging projects to completion and take ownership for the success and sustainability of actions
• Create dashboards, models, and other types of reporting to enable strategic visibility and build a business case for improvement efforts
• Review and analyze gathered data to identify opportunities for efficiency gains and drive improvement for both supplier and internal processes
• Anticipate and identify operational challenges within the organization, lead problem formulation, determine root cause, and develop creative and effective solutions
• Contribute to a systems roadmap and work with broader application software team to support ERP tools development & supplier-facing portal enhancements
• Develop, standardize and continuously improve supply chain metrics
• Drive for results and customer satisfaction by collaborating with teams, leading projects, and continuously spearheading improvements in supply chain

BASIC QUALIFICATIONS:

• Bachelor’s degree in engineering or computer science 
• 1+ years of experience in operations, manufacturing, supply chain, or software engineering
• 1+ years of experience with SQL or business intelligence tools (e.g. Tableau, Power BI, Grafana)

PREFERRED SKILLS AND EXPERIENCE:

• 2+ years using SQL, Python, and business intelligence tools (PowerBI, Tableau)
• Degree in industrial and systems engineering, operations or supply chain management
• Demonstrated ability to gather, analyze, and use data to drive systemic improvements for the business.
• Proficient in identifying system enhancement opportunities, understanding end user requirements, and the ability to translate requirements into design requirements
• Understanding of business concepts relating to supply chain management (procurement, sourcing, material movement/logistics, supplier quality, etc.)
• Demonstrated experience managing simultaneous projects with tight deadlines and navigating ambiguous problem statements
• Experience with sharing information and influencing others across organizational lines, internally, and externally
• Proficient in Microsoft Office 365, including Word, Excel, and PowerPoint
• Experience with lean, six sigma, and related production principles
• Experience or education in management science and engineering, operations engineering, operations research, or industrial engineering
• Ability to work both autonomously and as a team in a highly demanding, ambiguous, and fast paced environment

ADDITIONAL REQUIREMENTS:

• Must be able to work extended hours and/or weekends as needed to meet major milestones
• Up to 25% travel to other SpaceX locations
• This position requires being on site - remote work not considered

COMPENSATION AND BENEFITS:    
    
Pay range:    
Operations Engineer/Level I: $100,000.00 - $115,000.00/per year    
Operations Engineer/Level II: $110,000.00 - $135,000.00/per year    
    
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.