Order Management Specialist

SUMMARY: Assists in the administrative functions of the procurement process and the supplier relationships for various contracted services, commodities and events ESSENTIAL FUNCTIONS: Administration: * Assists Purchasing Specialists with the administrative functions of the procurement process under moderate supervision * Involved in functional communication among team and interdepartmental members and suppliers to insure satisfaction with contracted services * On a daily basis with moderate direction, maintains data concerning the status of open purchase orders, such as ETAs, shipment tracking, delivery, and acceptance of the orders. Updates the system as required. * Maintains daily the Item Master Database processing part additions, activations, and deactivations in an accurate and timely manner * Manages the daily processing of Customer Returns * Manages time effectively to assure all daily tasks are completed * Supports the Rebate Database with accurate and timely updates. * Facilitates effective communication via department email boxes, faxes, and telephone * Understands and adheres to departmental policies and procedures. Makes suggestions for improvement. * Assists in the reconciliation of Accounts Payable discrepancies Process Improvement and Associate Success: * Expresses ideas for change that have a positive effect on existing methods, services or products. * Works as an individual and also as a team member to accomplish common goals. * Effectively multi-tasks on multiple assignments and deliverables. * Asks questions, reads manuals, and attends classes. * Possesses basic knowledge of the company's business and internal organization. Understands the general purpose of each department and the business functions they perform. Behavioral Competencies: Initiative to Learn * Asks questions * Takes notes * Retains and applies newly acquired knowledge * Accepts and uses feedback to improve his/her skills and abilities. Communication * Keeps his/her manager informed of any problems, challenges, or unanticipated events affecting his/her work. * Listens respectfully and avoids interrupting. Works as a Team Member * Supports team decisions to implement changes, suggestions, improvements, and solutions. * Encourages and supports the exploration and application of best practices. Acts with Integrity & Respect * Prevents personal conflicts from interfering with his/her objectivity. * Consistently arrives on time for meetings and appointments. * Accepts responsibility for the results of his/her decisions and actions. * Behaves in a way that is consistent with the company's values. JOB QUALIFICATIONS: Internal * 2 years college completed at an accredited university (48 credit hours) plus 2 years relevant experience or * 4 or more years relevant experience * Minimum of 2 years of purchasing experience preferred * Communicates well both orally and in writing. * Basic knowledge of Microsoft Office, Visio and Project desired. External * 2 years college completed at an accredited university (48 credit hours) plus 4 years relevant experience or * 8 or more years relevant experience * Minimum of 2 years of purchasing experience preferred. * Communicates well both orally and in writing. * Basic knowledge of Microsoft Office, Visio and Project desired. MENTAL AND PHYSICAL DEMANDS: * Identifies problems where development of new solutions, methods, and systems will result in an impact on the department's overall success. * Identifies problems quickly and suggests business solutions to problems. * Offers recommendations and sees task assignments and projects through to completion. * Completes task level activities. * Communicates effectively by telephone and in group meetings and discussions. Provides and receives information accurately. * Daily sitting, focusing on and operating a personal computer or terminal keyboard for over 60 minutes at a time. * Communicates by telephone for up to 60 minutes at a time on a daily basis. * Writes using pen/pencil or personal computer keyboard for up to 30 minutes at a time on a daily basis. * Communicates and is understood by others. * Reads printed words and numbers in printed form and on computer/terminal monitor. * Distinguishes objects or symbols at 20 feet or more and 20 inches or less. EQUIPMENT USED AND NECESSARY: * Calculator * Personal computer or terminal * Computer printer * Fax * Photocopier * Telephone ENVIRONMENT: * Office environment, including air conditioning and fluorescent lighting. THIS IS NOT AN EXHAUSTIVE LIST OF DUTIES AND RESPONSIBILITIES.