Payments Sales Engineer

This position is 100% Remote - Canada.

About Us:

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary:

The Payments Sales Engineer is responsible for providing payments expertise and support to the sales team and prospective merchants.  The role requires deep understanding of the embedded payment processing systems, technical problem-solving skills, and the ability to communicate and demo complex concepts to both technical and non-technical stakeholders.  The Payments Sales Engineer works closely with the sales team, product, and merchants to drive successful implementation of the payment's solution.

Key Responsibilities:

Sales Support:

• Develop and maintain an in-depth understanding of the payments industry, including trends, regulations, and technologies.

• Act as a subject matter expert on payment products and services, providing guidance and support to sales teams.

• Collaborate with product development teams to ensure payment solutions meet market needs and compliance requirements.

• Identify, pursue, and close new business opportunities within the payments space, leveraging expertise to drive sales growth.

• Provide training and support to sales teams on payment products, industry trends, and competitive positioning.

• Engage with key stakeholders, including clients and partners, to understand their payment needs and develop tailored solutions.

• Stay abreast of competitive offerings and market dynamics to inform sales strategies and tactics.

Customer Relationship Management:

• Build and maintain strong relationships with key technical stakeholders.

• Act as trusted advisor to clients, providing ongoing guidance and support.

• Work directly with stakeholders and vendors to ensure complete implementation and configuration of each merchant.

• Participate in industry events, conferences, and forums to enhance visibility and knowledge within the payments community.

Qualifications:

• 3-5  years of experience in sales within the payments industry, with a proven track record of meeting or exceeding sales targets.

• Bachelor’s degree in Business, Finance, Marketing, or related field or equivalent experience in lieu of degree

• Deep understanding of embedded payment processing technologies, including card-present, card-not-present.

• Strong knowledge of payment processing systems, gateways, API, and integration into software.

• Strong communication and presentation skills, with the ability to articulate complex payment concepts to diverse audiences.

• Excellent analytical and problem-solving skills, with the ability to translate market insights into actionable sales strategies.

• Proven ability to build and maintain relationships with clients, partners, and internal stakeholders.

• Knowledge of regulatory requirements and compliance standards relevant to the payments industry.

• Ability to travel as needed to meet with clients and support sales efforts. Relevant certifications (e.g., Certified Payments Professional) preferred but not required.

Base Salary: $95,000 CAD + 12% Commission

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.