Process high-volume payroll across multiple jurisdictions, administer employee benefits, manage payroll/benefits queries, maintain vendor relationships, support onboarding, prepare payroll financial documentation, maintain intranet resources, and drive process improvements and system implementations.
Payroll Specialist
The Payroll Specialist is responsible for the accurate, compliant, and timely delivery of payroll and benefits administration across multiple jurisdictions. This role partners closely with Finance, HR, employees, external vendors, and contractor providers to ensure an excellent employee experience, full compliance with statutory and company requirements, and a continuous focus on process improvement and operational excellence.
Key Responsibilities- Process payroll across multiple jurisdictions, ensuring accurate and timely payments, payroll changes, accruals, overtime, bonuses, and reporting.
- Administer employee benefits programs, including healthcare, pensions, and other regional benefit schemes.
- Manage payroll and benefits queries, providing excellent customer service and resolving issues in a timely manner.
- Maintain relationships with payroll, benefits, and contractor service providers, ensuring effective service delivery and compliance.
- Support employee onboarding by providing payroll and benefits guidance to new hires.
- Prepare payroll-related financial documentation, including journals, invoices, purchase orders, and audit support.
- Maintain payroll and benefits resources on the company intranet, promoting employee self-service and process efficiency.
- Contribute to process improvements, system enhancements, new vendor implementations, and benefits harmonisation initiatives across regions.
- 3+ years' experience in high-volume payroll processing in Ireland, managing multiple priorities with overlapping deadlines.
- Experience using payroll systems such as CloudPay or similar payroll software.
- Strong understanding of payroll, benefits administration, and statutory compliance requirements.
- Advanced Excel skills.
- Excellent numerical, analytical, and problem-solving abilities.
- Strong written and verbal communication skills with exceptional attention to detail. Ability to explain complex payroll concepts to non-payroll stakeholders.
- Proven commitment to delivering excellent customer service to employees and stakeholders.
- Ability to deliver work within agreed timelines while maintaining accuracy. High level of personal accountability, professionalism, and discretion.
- Strong stakeholder management skills with the ability to build effective relationships at all levels of the organisation.
- IPASS qualification (or equivalent)
- Additional qualification in HR, Business Studies, or a related discipline is desirable.
About ESW
Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.
Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.
Why Join Us- Fixed Term contract: A six month fixed term contract to cover maternity leave.
- Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
- Fitness & Lifestyle Perks: Stay active your way with a reduced-rate Flyefit membership and no joining fee, or take advantage of our Cycle to Work Scheme to purchase a tax-free bike.
- Smart Commuting: Save on your daily journey with the Tax Saver Scheme, offering discounted public transport tickets to make commuting easier and more cost-effective.
- Hybrid working: Enjoy the best of both worlds with 2–3 days in our office North Wall, Dublin, and 2–3 days working from the comfort of your home.
- Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.
ESW is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.
#LI-hybrid #LI-TS1
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