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Join Welo Data to contribute to AI projects involving annotation, evaluation, and prompt creation, while working flexibly with global teams.
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Welo Data seeks individuals to enhance AI by providing high-quality language data through annotation, evaluation, and prompt creation, focusing on inclusivity.
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About Decentraland:
Decentraland is a community-driven virtual world where you can connect, explore, and create.
Built on the Unity engine, Decentraland streams and renders a vast, continuous environment filled with diverse, user-generated content. As an avatar explores this immersive landscape, they encounter new creations daily, from games and puzzles to scenes and artworks, all crafted by Decentraland’s vibrant community of creators.
Decentraland goes beyond traditional gaming experiences. In Decentraland, you can attend live music events, conferences, exhibitions, dance parties, and more. Decentraland started as a proof-of-concept for digital real estate ownership on the blockchain but has evolved into an ever-expanding world where anything is possible.
Join us as we continue to push the boundaries of what a virtual world can be.
Check it out at: https://decentraland.org/
Key Responsibilities
- Respond to questions and issues from the Decentraland's community of Players and Creators across different channels like Chat, Email and Social Media
- Content moderation over the Social Media channels
- Collaborate with Development teams on issue escalation and resolution
- Suggest improvements to the Support's team Knowledge base and processes
- Provide insight to the Support team's management on Players and Creators sentiment and feedback
- Provide excellent service in accordance with the set KPIs and Support processes
- Proactively engage with Players on the platform in an effort to increase Players retention
- Familiarize yourself with Decentraland's platform, tools and documentation
Requirements:
- 2 years of Support experience
- Knowledge of Web 3 / Blockchain space
- Fluent in English, both speaking and writing
- Computer knowledge and troubleshooting skills
- Excellent communicator
- Work on shifts, Monday-Sunday, 24/7
What we offer:
- 25 days PTO
- Internet expense
- Quarterly bonus
- Budget for laptop/pc
About Decentraland Foundation
The Decentraland Foundation is a steward of the Decentraland platform, dedicated to ensuring its long-term growth, security, and sustainability. It contributes to core development, platform infrastructure, and ecosystem health. Its responsibilities include managing Decentraland’s brand and events, safeguarding the community from misinformation and scams, maintaining smart contract security, contributing to the platform's codebase, and proposing critical updates in coordination with the DAO. As a neutral actor in service of the ecosystem, the Foundation works to foster innovation and empower creators, developers, and communities within Decentraland.
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
