Principal Product Manager - Games, Social Platform

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

At Netflix, we have an insatiable desire to continually improve our products and deliver new experiences to delight and entertain our quickly growing membership. The Principal Product Manager - Games - Social Platform is a senior, cross-functional leader who will apply their strategic, analytical, and relationship-building expertise to develop and execute our roadmap for bringing our members together to play games via social experiences like online and co-op multiplayer, sharing, chat, and more.

• Own the games social platform strategy, developing products our first and third party game studio partners will use to connect members to each other, as well the expression of these social features within the Netflix apps themselves.

• Utilize consumer research, analysis, partner interviews, and user testing to advance our understanding about how social experiences for games will drive member joy.

• Drive strategic alignment across Netflix’s Games and Product & Technology organizations about which social experiences we should enable, where we should enable them, and the impact we expect them to create.

• Collaborate closely with engineers to execute on the development of back-end systems for game development partners and the tooling to enable them to provision and optimise those experiences.

• Own the games social experience for our members, bringing together teams from across the company to create a unified strategy and roadmap for enabling member-to-member relationships and communications.

• Collaborate with Games Leadership and Business Development Leads to identify opportunities to expand and accelerate the availability of our Social offerings through external partnerships.

• Manage the risk assessment of social features and mitigation plan in partnership with Trust and Safety, Legal, and Player / Customer Support.

• You are an experienced product manager & product leader, passionate about games and deeply familiar with gaming ecosystems and platforms. Your curiosity has made you a passionate expert in all things Gaming as both a player and a product developer. You have demonstrated industry experience in the games industry and environment, its revenue streams, business models, industry trends, and the needs of both gamers and game developers.

• You possess deep awareness of the ways in which games facilitate and amplify strong social connections between players, and you have a strong perspective about the joy that social experiences can bring to players when done well (and the hazards they pose when done poorly). You understand the interplay between game-specific and platform social experiences, and can help partners on either side elegantly connect the two. 

• You think strategically and you prioritize ruthlessly. You excel at synthesizing market feedback and industry insights and identifying opportunities to shape product innovation. You partner well with data analysts, researchers, and product designers to clearly identify the highest value problems to solve for our members.

• You communicate with exceptional clarity and thrive as a collaborator in highly cross-functional environments. You engender trust and exemplify leadership without authority. You build bridges between functions, teams, and stakeholders and can clearly define a product vision around which others rally to deliver a unified product.

• You feel comfortable operating in a lean and nimble environment. You exemplify good judgment in identifying, prioritizing, and leading innovation projects. You are adaptable, empathetic, and future-oriented. Challenges pique your curiosity and compel you to lean in. 

Requirements

• 10+ years of experience in product management or related business areas, with direct experience working on social products / systems in video games. 

• A passion for enhancing the customer experience through data-driven insights and user feedback, with the ability to translate complex technical concepts into intuitive and engaging solutions.

• Proven ability to think strategically, work collaboratively, and lead complex and highly impactful cross-functional projects from concept to completion

• Technical background or strong understanding of technical systems & platforms and the ability to communicate with and challenge both technical and non-technical audiences.

• Ambitious self-starter who deals well with ambiguity and a fast paced, multiple project environment

• A history of achieving product outcomes through user testing and data driven decision making. 

• Experience translating UX testing and feedback into impactful new features

• Passion for the digital gaming space

Does this sound uncomfortably exciting? Please don’t self-select out; let’s figure it out together. We’d love to talk to you! 

Location: West Coast, with some travel to Los Angeles or Los Gatos, CA as needed ​

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.