Principal Program Manager

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart.  We have earned, and continue to maintain, a strategic relationship with Microsoft.  Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their operations to increase efficiency, reduce costs, and enhance their customers’ experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

 A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world’s largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe, supported by 303,000 employees in over 100 countries and across 864 companies.

We are seeking an accomplished leader with extensive experience in leading Global ERP transformation programs with budgets that can exceed $35million. This Project Professional understands the need to communicate, influence, and drive change through organizations and has experience working with program and project teams in a matrix structured, geographically dispersed organization, is extremely professional and organized, detail orientated and can efficiently multi-task in every situation. This leader will be the liaison between the business and technology for our client project teams, Hitachi internal teams and Executive Sponsors across diverse regions, and external vendors, ensuring open communication and collaboration to deliver the most efficient solutions.

Duties and Responsibilities

As Principal Program Manager, you will be expected to:

• Provide leadership for all technical, cost control and operational actions required to successfully meet contractual obligations.
• Ensure client satisfaction for designated contract deliverable commitments.
• Primary responsibility effective management of integrated solutions, ensuring that the specified quality and efficiency of deliverables is met within the budgetary and timeline objectives.
• Applies an appropriate program management framework for assigned programs  – planning and monitoring performance, managing the daily operations of personnel assigned to the Program Team, ensuring production of contractual deliverables and managing Program risks.
• Leads team members on a matrix managed approach.
• Serve as the focal point for Program resource planning.
• Lead the end-to-end delivery of a global ERP implementation across multiple countries, ensuring alignment with business goals, timelines, and budget.
• Develop and manage the Program plan, including scope, and schedule of projects and workstreams within the Program plan. Strategically identify any cross project/workstream impacts to resources, risk, quality and change management.
• Develop and maintain an integrated Program schedule that includes major all major milestones and tasks.
• Lead and set the standards and direction for the assigned Project Managers and/or Workstream Leads to ensure alignment and consistency to the Program for the individual project/workstream planning and execution
• Coordinate cross-functional teams across time zones, cultures, and business units to ensure seamless execution.
• Engage with C-level executives and senior stakeholders to provide updates, manage expectations, and ensure strategic alignment.
• Work with Program stakeholders to develop Program communications, set direction, goals, and determine priorities.
• Provide leadership and communication to customers and internal Hitachi Solutions stakeholders on Program progressions, challenges, threats, risks, etc.
• Mentor and guide Program team members, fostering a culture of continuous improvement and knowledge sharing.
• Provide first-line escalation point to your team on Program and professional matters, able to coach and resolve conflicts.
• Implement a quality management plan to monitor processes and quality control activities including health reviews, stage gates and deliverable reviews.
• Drive vendor and partner management, including status reporting, RAID log management and issue resolution, performance monitoring, and change control.
• Champion Program governance, compliance, and reporting standards in line with Hitachi best practices.
• Facilitating risk assessment/mitigation sessions and follow-through risk management with a proactive, balanced, and business priority-driven approach.
• Leverage a solid understanding of the Project Management Institute (PMI) Program and project management standards and best practices for successful execution while fostering continuous improvement of processes and execution.
• Manage and execute a Program budget of $35M+.
• Lead the preparation and execution of Program Executive Steering Committee meetings
• Participate in Steering Committee activities as required as part of the project delivery process.
• Lead teams in the face of ambiguity; drive decision-making while balancing competing priorities

• Minimum of 20 years of experience in professional services Program Management role leading ERP Implementations (SAP, Oracle, Microsoft Dynamics Preferred).
• PMI Project Management Professional (PMP) Certification
• Proven experience managing multi-platform projects within a Program.
• Ability to communicate effectively with Senior/Executive Management (including business and IT C-level staff) and customers/vendors.
• Balance of business knowledge and people management skills.
• Applied experience with PMI Program and Project Management standards and best practices, and methodologies such AGILE, SCRUM, SAFe, CMM, CPM, Waterfall, etc.
• Proven success in Program Management, ideally within a consulting environment.
• Proven success leading Programs with Global teams upwards of 100 internal/external resources in multiple time zones and geographic locations.
• Excellent leadership, negotiation, and stakeholder management skills.
• Skilled in managing expectations, resolving conflicts, and aligning diverse stakeholder interests.
• Ability to travel both within North America and internationally as needed.

Preferred Skills

• Bachelor’s degree in computer science, CIS, Business Management, or related field
• Experience with Azure DevOps or similar tools

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability

Base Salary Pay Range*: $190k - 255k base
*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law.  

Other Compensation / Benefit Overview
In addition to Base Salary, the successful candidate may be eligible to participate in the following plans / programs, upon satisfying all hiring requirements: 
•    Bonus Plan
•    Medical, Dental and Vision Coverage
•    Life Insurance and Disability Programs
•    Retirement Savings with Company Match 
•    Paid Time Off 
•    Flexible Work Arrangements including Remote Work 

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Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) notification@smartrecruiters.com domain email address regarding your application and interview requests.  

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

I'm interested

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) notification@smartrecruiters.com domain email address regarding your application and interview requests.  

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.