Principal Technical Program Manager - IAM

Job Description
Elevate your career by steering multi-faceted technology programs, involving innovative and secure Identity and Access Management solutions.
As a Principal Technical Program Manager in Identity and Access Management, you will lead a portfolio of complex, multi-functional technology programs that will improve firm-wide security and experiences for multiple groups across the firm, including clients, employees, technology teams and risk and control stakeholders. Your advanced analytical reasoning, problem solving, and organizational skills will enable you to break down business, technical, and operational objectives into actionable plans, and work teams through execution, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new technology solutions, policies and processes, shaping the future of our technology landscape.
Job responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee a portfolio of complex technology program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships, transparent communication, and effective decision making with stakeholders, clients, and cross-functional teams, providing direction, facilitating problem solving, and ensuring beneficial outcomes for the firm
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology programs in large organizations
• Experience managing a portfolio of technology programs and the teams that oversee them
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability to lead transformational programs, manage dependencies, and adapt to change in high-pressure, shifting environments
• Proven ability to learn new technology areas and quickly apply those learnings to effective program planning and delivery
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Outstanding verbal and written communication skills, with demonstrated success communicated across teams, stakeholders and senior leaders

Preferred qualifications, capabilities, and skills

• Financial industry experience, including experience managing regulatory and compliance requirements like SOX, SOC and PCI, preferred
• Complex software implementation and software/infrastructure implementation experience preferred
• Identity and Access Management (IAM) domain knowledge and experience preferred

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.