Principle UX Designer

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

• Lead the strategy and execution of user experience design for global enterprise solutions focused on distributed energy management, demonstrating accountability and ownership of outcomes.
• Conduct, synthesize, and communicate user research insights to deepen understanding of diverse utility personas and inform customer-centric design decisions.
• Design end-to-end user experiences—from low-fidelity concepts to high-fidelity prototypes—using tools such as Figma, ensuring consistency through scalable and reusable component libraries.
• Collaborate closely with product management, engineering, and cross-functional teams to align UX solutions with business priorities and agile delivery practices.
• Champion inclusive, accessible, and equitable design by embedding accessibility standards and best practices across all deliverables.
• Advocate for continuous improvement by iterating on existing experiences to enhance usability, efficiency, and customer satisfaction.
• Facilitate clear, collaborative, and efficient design handoffs with stakeholders and development partners.
• Contribute to and evolve design systems and patterns using atomic design principles, while exploring innovative applications of AI-enabled design tools.
• Apply systems thinking, creativity, and empathy to solve complex design challenges in a rapidly changing and agile environment.
• Mentor and guide other designers and researchers, fostering a collaborative, authentic, and growth-oriented design culture.
   

• 10+ years of experience in UX design and research, ideally within enterprise SaaS or technology platforms, demonstrating innovative and customer-centric impact.
• Proven ability to lead UX initiatives across large-scale, cross-functional programs with accountability for design outcomes.
• Expertise in user research methodologies and the ability to translate insights into actionable, high-quality design solutions.
• Advanced proficiency in Figma, including design systems, component libraries, and familiarity with AI-enabled design workflows and integrations.
• Strong communication, storytelling, and collaboration skills, with the ability to influence stakeholders across all levels of the organization.
• Experience working in agile environments, adapting quickly to evolving priorities, constraints, and team velocity.
• Demonstrated commitment to inclusive design, collaboration, and continuous improvement within a centralized or distributed design team.
   

• Experience within the Utilities or Energy sector, including smart grid technologies, IoT, DERMS, DERs, or distribution grid systems.
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design practices that support diverse user needs.
• Background in systems thinking, service design, or solution architecture for complex enterprise platforms.
• Experience mentoring, coaching, or supporting the development of designers and researchers.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com