Privacy Compliance Program Manager

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

About the Role:

As the Privacy Compliance Program Manager, you will report to the Director, Privacy Compliance Programs, and collaborate and work cross-functionally across multiple teams, including product, marketing and data teams. Your work will be integral to ensuring GoodRx’s commitment to data privacy.

Responsibilities:

• Scope, manage, and drive to completion the end-to-end delivery of compliance projects with cross-functional stakeholders with excellent project management skills. 

• Identify, drive, and manage privacy program maturation, including mapping policies, standards, guidelines, and controls to privacy standards. 

• Identify technical dependencies and align with stakeholders on remedial actions.

• Collaborate with cross-functional stakeholders, such as Engineering, Product, Legal and Ads/Marketing teams to develop holistic solutions and processes that ensure privacy by design.

• Manage privacy audits and preparation, including technical pixel, SDK, and cookie audits.

• Review, update, develop and implement internal privacy and data governance policies, standards, procedures, and trainings, including developing customized programs and materials for specific teams.

• Communicate complex privacy topics and influence compliant, practical solutions to executive audiences.

• Develop and report metrics and KPIs related to data privacy.

• Proactively monitor regulatory and industry trends and new requirements in the data privacy space to ensure industry-leading privacy practices.

• Manage consumer privacy requests, such as deletion requests, and develop consumer-friendly education materials and FAQs on data privacy rights.

Skills & Qualifications:

• Bachelor’s degree in a related field with 5+ years of experience or a Master’s degree in a related field with 3+ years of experience, or the equivalent in total years of experience

• 5+ years of experience in a privacy compliance program management or related technical disciplines 

• Technical experience with data flows, adtech, pixels, and SDKs.

• Experience working cross-functionally and managing complex programs

• Experience developing internal policies and procedures, and training programs and communications, related to data privacy

• Ability to operate and react quickly in a fast-paced environment

• Understanding of statutes, regulations and guidance related to data privacy and consumer communications and marketing and working knowledge of data privacy regulatory trends

• Experience at direct-to-consumer internet companies, including working knowledge of digital technology related to privacy, such as ad-tracking technology, and ability to communicate clearly regarding such technology to non-technical team members.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

New York Office:

Santa Monica Office:

Other Office Locations:

GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [email protected].

We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or [email protected] addresses.

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.