Process Consultant

Position Summary

The Process Consultant designs and delivers scalable, secure, and high-impact technology solutions that align with client-specific use case and the managed software delivery model. This role bridges business needs and technical execution, ensuring seamless integration of platforms and processes.

Key Responsibilities

• Translate business requirements into technical architecture and implementation plans by conducting a current state assessment including standard operating procedures and process mapping

• Partner with Process Engineers and consulting teams to deliver end-to-end solutions by creating a product vision document, product roadmap and future state process flow.

• Provide technical and operational guidance throughout the engagement

• Design implementation and stakeholder communication plan for client-specific use cases

• Design end user technology training and change management plan to drive adoption and create feedback loop for ongoing support

• Develop sustainable mechanisms to monitor KPIs and SLAs that provide measurable value creation and performance tracking for steady state operations.

Preferred Qualifications

• 5+ years of experience in enterprise architecture or solution design.

• Experience in consulting, client delivery, or operational environment desired

• Bachelor’s degree – equivalent experience will be considered in lieu of a degree in Computer Science, Information Systems, or related field

• Experience with healthcare platforms (e.g., EHR, RCM, ERP) is a plus.

• Strong communication and stakeholder engagement skills.

• Must be willing and available for a minimum 50% travel, based on location of employee and clients.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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