Product Designer - (US Remote)

Essential Functions

• Essential Functions: In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:
• Help conquer major design obstacles for innovative, enterprise-level healthcare solutions by optimizing complex user workflows into simpler ones. Demonstrate the ability to tackle intricate design challenges and set a high standard for usability and user-centric design.
• Collaborate closely with cross-functional teams, including product owners/managers, developers, and internal stakeholders, to gather requirements and translate them into intuitive solutions that improve our healthcare experiences.
• Create wireframes, storyboards, user flows, journey maps, process flows, interaction prototypes, and site maps to effectively communicate design concepts and solutions.
• Contribute to our shared design systems, style guides, and pattern libraries to ensure consistency and scalability across all products and platforms.
• Collaborate closely with the development team during implementation, providing guidance and oversight to ensure that the final product aligns closely with the intended design and user experience.
• Act as a thought leader and advocate for user-centered design principles within the organization. Engage in continuous learning and stay updated on the latest design trends and technologies.
• Collaborate with research to gain insight into user needs, pain points, and behaviors, and incorporate these findings into thoughtful design decisions. This may include traveling to meet and talk with the practices that use our software to gain insight into how our products can thrive.
• Carry out additional responsibilities as assigned based on business need

Minimum Qualifications

• 4+ years of experience in a UX/UI or Product Design role (or combination thereof). Previous experience designing practice management/clinical care solutions or SaaS B2B2C products in an adjacent industry is preferred but not required.
• Strong portfolio displaying a range of successful design projects, demonstrating expertise in user-centered design, information architecture, interaction design, and visual design. To be considered for this position, you must provide some examples of your work.
• Proficiency in industry-standard design tools for prototyping, interaction design and wireframing, such as Figma.
• General understanding of design principles, user experience best practices, and accessibility standards.
• Experience conducting user research, including user interviews, surveys, and usability testing, and the ability to translate findings into actionable design recommendations.
• Ability to take the lead and own one’s own tasks and projects from start to finish.
• Excellent communication skills, with the ability to effectively present and articulate design decisions to stakeholders and cross-functional teams.
• Experience translating client and colleague feedback into actionable design recommendations.
• Capable of working on multiple projects at a time with an understanding of where and how to focus your efforts accordingly.
• Basic understanding of front-end building blocks (HTML, CSS) and frameworks (Angular, Javascript) so the translation from design to development is clear.
• Experience with design systems, pattern libraries, and component-based design.
• Experience working with design systems, pattern libraries, and component-based design.
• Experience designing software across both desktop and mobile products.

Preferred Qualfications

• Familiarity with Information Architecture (IA).
• Familiarity with Material UI and its design principles.
• Familiarity with Agile/Scrum development methodologies and experience working in an Agile environment.

Working Environment/ Physical Demands

• Primarily a remote work role.  
• Long-distance or air travel may be needed for team meetings or training on a limited basis
• Activities require a significant amount of work in front of a computer monitor.

Total Rewards

• Generous annual bonus opportunity
• 401(k) with Employer Match
• Flexible Time Off: take time off when you need it without worrying about available hours
• 10 paid holidays + 1 floating holiday
• Volunteer Time Off
• Insurance: Choice of Medical, Dental, and Vision plans
• Health Savings Account with employer match
• Flexible Spending Account
• 100% Company-Paid Parental leave
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• Wellness Program including discounts on medical premiums
• Employee Assistance Program with free counseling sessions available
• Corporate Discounts on Retail, Travel, and Entertainment
• Pet Insurance options